Sagicor Jamaica Technographics
Sagicor Jamaica Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sagicor Jamaica and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1550 Sagicor Jamaica employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sagicor Jamaica has purchased the following applications: Damco BrokerEdge for Insurance ERP in 2024, Microsoft 365 for Collaboration in 2021, Sitecore CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sagicor Jamaica is running and its propensity to invest more and deepen its relationship with Damco Solutions , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sagicor Jamaica revenues, which have grown to $674.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sagicor Jamaica intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sagicor Jamaica Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Damco Solutions | Legacy | Damco BrokerEdge | Insurance ERP | ERP Services and Operations | n/a | 2024 | 2025 |
In 2024, Sagicor Jamaica engaged Damco Solutions on an Insurance ERP initiative that public sources describe as delivery of a customer-facing insurance portal and API work consistent with Damco BrokerEdge capabilities. The engagement targeted life and health operations in Jamaica, and the implementation narrative centers on policy administration, customer self-service, and CRM/integration use cases under the Insurance ERP scope.
Damco BrokerEdge capabilities were operationalized through a customer portal and a suite of API and MuleSoft integrations, supporting policy administration workflows, quote and transaction flows, and producer or broker management workflows inferred from Damco’s product portfolio and the integration work. Functional modules evident in the deployment include policy servicing, customer self-service portal functionality, CRM integration points, and broker or producer management capabilities consistent with Insurance ERP deployments.
Integrations were implemented as API-first connections with MuleSoft middleware to enable CRM synchronization and transactional quote flows between front-end customer servicing and back-office policy administration systems. Operational coverage focused on Sagicor Jamaica’s life and health lines, with the implementation improving digital servicing and quote and transaction flows as described in source materials. Governance and rollout details in public documentation emphasize integration-driven orchestration between the portal, MuleSoft APIs, and back-office policy administration components.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Sagicor Jamaica
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sagicor Jamaica Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||