Miami, 33150, FL,
United States
Sailing Services Technographics
Sailing Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sailing Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Sailing Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sailing Services has purchased the following applications: Oracle NetSuite Commerce for eCommerce in 2020, Oracle NetSuite CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sailing Services is running and its propensity to invest more and deepen its relationship with Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sailing Services revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sailing Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sailing Services Tech Stack and Enterprise Applications
Sailing Services eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Sailing Services deployed Oracle NetSuite Commerce as the external storefront on their website. Oracle NetSuite Commerce is operating as their primary eCommerce platform, providing catalog management, shopping cart and checkout flows, order management, customer facing merchandising, and basic content management for product pages and promotions.
The implementation is delivered as a cloud hosted commerce instance integrated directly into the Sailing Services website, with storefront rendering and back end commerce services unified in Oracle NetSuite Commerce. Operational ownership sits with commercial functions including sales and marketing, with order processing and fulfillment workflows touching operations and customer support. Governance focuses on product data and catalog workflows, role based access for a small team, and centralized configuration of pricing and checkout rules within Oracle NetSuite Commerce.
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Sailing Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Sailing Services implemented Oracle NetSuite CRM. The CRM is deployed as a cloud SaaS instance and is integrated on the company website to capture inbound leads and surface customer records for frontline teams.
The Oracle NetSuite CRM deployment focuses on core CRM capabilities including contact and account management, lead capture from web forms, opportunity and pipeline tracking, case handling for customer inquiries, and sales activity logging. Configuration efforts emphasized contact data normalization, custom fields aligned to service offerings, and dashboard configuration to support small business sales workflows.
Website integration is a central element of the implementation, with Oracle NetSuite CRM capturing form submissions and routing leads into assigned sales queues, and exposing customer activity data to support staff. Operational coverage centers on the sales and customer service functions within Sailing Services, with CRM use linked directly to web-driven demand and service request intake.
Governance and rollout were oriented toward a compact user base, with role-based access control, basic workflow automation for lead assignment, and a single instance serving US operations. The narrative positions Sailing Services, Oracle NetSuite CRM, CRM and customer-facing business functions in a tightly coupled implementation supporting contact-to-resolution workflows.
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Marketing Automation | CRM |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sailing Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| Sales, Marketing & Systems Administration | Manager | Marketing | ||||
| Vice President Operations | VP | Operations |
Apps Being Evaluated by Sailing Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||