Salehiya Saudi Arabia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Salehiya Saudi Arabia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Salehiya Saudi Arabia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Salehiya Saudi Arabia has purchased the following applications: Bluehost for Application Hosting and Computing Services in 2018, reCAPTCHA for Application Security (AppSec) in 2021, Sinch Contact Pro for Call Center in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Salehiya Saudi Arabia is running and its propensity to invest more and deepen its relationship with Bluehost , GoDaddy , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Salehiya Saudi Arabia revenues, which have grown to $75.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Salehiya Saudi Arabia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bluehost | Legacy | Bluehost | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Digital Workspace | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | reCAPTCHA | Application Security (AppSec) | CyberSecurity | n/a | 2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Sinch Contact Pro | Call Center | CRM | con4PAS | 2021 | 2021 |
In 2021, Salehiya Saudi Arabia implemented Sinch Contact Pro to centralize its contact center operations in the healthcare and logistics customer service area. The productive deployment went live on June 1, 2021 and established a unified multichannel front for inbound and outbound interactions across customer service and logistics teams.
The Sinch Contact Pro implementation consolidated multichannel routing, a unified agent desktop, and process orchestration to enable omnichannel session handling and standardized call workflows. Configuration work focused on channel unification, queue management, scripted agent guidance, and Call Center functional workflows to ensure consistent service handling.
con4PAS served as the system integrator and integrated Sinch Contact Pro with SAP Service Cloud, synchronizing customer records and case context between the contact center environment and service management processes. Operational coverage included Salehiya’s Saudi Arabia customer service and logistics teams, aligning agent desktops with back-office case lifecycles and service escalation paths.
Rollout included phased agent onboarding and governance updates to standardize processes, quality monitoring, and escalation procedures coordinated between con4PAS and Salehiya service operations leadership. Sinch and con4PAS report a 32% reduction in time spent on calls, 25% more calls handled, and a 4% increase in revenue after the June 1, 2021 productive deployment of Sinch Contact Pro.
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2024 | 2024 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Web Content Management | Content Management |
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2026 | 2026 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Learning and Development | HCM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2023 | 2023 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2023 | 2023 |
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Shopping Cart Management | eCommerce |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2025 | 2025 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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