Normal, 61761, IL,
United States
SAMI Technographics
SAMI Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SAMI and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 SAMI employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SAMI has purchased the following applications: PayLease Online Payments for Lease Management in 2015, LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SAMI is running and its propensity to invest more and deepen its relationship with PayLease , RealPage , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SAMI revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SAMI intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SAMI Tech Stack and Enterprise Applications
SAMI ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayLease | Legacy | PayLease Online Payments | Lease Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, SAMI deployed PayLease Online Payments for Lease Management. The PayLease Online Payments rollout emphasized centralized resident payment processing, extensive reporting, and automated notification tools, providing a single operational surface for billing, collections, and resident communications. Implementation work focused on configuring reporting and notification modules and establishing electronic payment acceptance and recurring payment workflows consistent with Lease Management best practices.
Operational ownership rested with property management and finance functions, which used PayLease Online Payments to standardize billing cadence, automate resident reminders, and consolidate accounts receivable reporting. PayLease Online Payments furnished the reporting and notification capabilities that allowed SAMI greater insight and control over resident payments, improving visibility into collections and enabling more consistent collection workflows across its properties.
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Real Estate Property Management | ERP Services and Operations |
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2019 | 2019 |
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SAMI AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, SAMI implemented LiveChat on its website as a Chatbots and Conversational AI solution. The deployment uses the LiveChat web widget embedded in the public site and leverages the vendor cloud-hosted messaging infrastructure to enable real-time visitor conversations and agent interaction.
Configuration centered on standard LiveChat modules including the agent console, customizable chat widget, canned responses, chat transcripts, and reporting dashboards. SAMI uses LiveChat to support customer service and sales workflows on the website, with routing rules and agent ownership configured to align chat handling with internal support and sales processes and governance focused on scripted responses and transcript retention to maintain consistent customer engagement.
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SAMI Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, SAMI implemented Microsoft 365 to establish a cloud-first collaboration environment. The deployment targeted Collaboration capabilities across the company's United States operations and approximately 50 employees, with public-facing site references indicating Microsoft 365 is used on their website. The rollout centered on a Microsoft 365 tenant architecture, provisioning organization-wide accounts and cloud mailbox and file services to support office and project workflows.
Configuration emphasized standard Microsoft 365 workloads, including Exchange Online for email, Microsoft Teams for real-time communication, SharePoint Online for document management, and OneDrive for Business for personal file synchronization, while Azure Active Directory provided identity and single sign-on. Governance work focused on tenant-level sharing controls and document access policies to align collaboration with construction and real estate project coordination and administrative functions. The Microsoft 365 application was embedded into daily collaboration, communications, and file sharing processes across project teams and corporate staff.
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SAMI CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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SAMI IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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SAMI CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at SAMI
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by SAMI Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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