Paris, 93400,
France
Samsung Electronics France Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Samsung Electronics France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Samsung Electronics France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Samsung Electronics France has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2015, Qualtrics Strategic Research for Analytics and BI in 2020, Adobe Connect for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Samsung Electronics France is running and its propensity to invest more and deepen its relationship with LivePerson , Qualtrics , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Samsung Electronics France revenues, which have grown to $3.24 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Samsung Electronics France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qualtrics | Legacy | Qualtrics Strategic Research | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, Samsung Electronics France deployed Qualtrics Strategic Research to support in-market consumer research. The Analytics and BI application was provisioned as a centralized research platform for product and brand teams across France and into Europe.
The implementation leverages Qualtrics Strategic Research capabilities, using Strategic Research and ProductXM workflows to run rapid consumer studies including concept testing, ad evaluation and product feedback. Functional workflows implemented cover end to end market research design, survey orchestration, sample handling and fast time to insight reporting aligned to product and brand decision cycles.
The deployment follows a cloud delivered survey and analytics model typical of Analytics and BI platforms, with in-market research teams operating the platform to field studies and deliver insights to product management and brand marketing. Operational scope explicitly includes Samsung's in-market research teams in France and extends to support of European market teams.
Governance focused on standardizing survey templates, reporting formats and study review processes to accelerate study turnaround and ensure consistency across campaigns. Qualtrics Strategic Research enabled faster insights for product and brand teams by streamlining concept and ad testing workflows and consolidating market research outputs within a single Analytics and BI application.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
|
|
|
|
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Audio Video and Web Conferencing | Collaboration |
|
2022 | 2022 |
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|
|
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Collaboration | Collaboration |
|
2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2015 | 2015 |
|
|
|
|
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Digital Asset Management | Content Management |
|
2016 | 2016 |
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Digital Signing | Content Management |
|
2021 | 2021 |
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Web Content Management | Content Management |
|
2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2016 | 2016 |
|
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|
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Personalization and Product Recommendations | eCommerce |
|
2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
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|
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Customer Experience | CRM |
|
2021 | 2021 |
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Customer Support | CRM |
|
2010 | 2010 |
|
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Data Management Platform | CRM |
|
2021 | 2021 |
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Data Management Platform | CRM |
|
2017 | 2017 |
|
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Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
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Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
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Digital Advertising Platform | CRM |
|
2018 | 2018 |
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Marketing Analytics | CRM |
|
2015 | 2015 |
|
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Marketing Analytics | CRM |
|
2016 | 2016 |
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Marketing Analytics | CRM |
|
2016 | 2016 |
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Marketing Analytics | CRM |
|
2017 | 2017 |
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Marketing Analytics | CRM |
|
2021 | 2021 |
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Marketing Automation | CRM |
|
2018 | 2018 |
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Marketing Automation | CRM |
|
2014 | 2014 |
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Marketing Automation | CRM |
|
2016 | 2016 |
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Marketing Automation | CRM |
|
2017 | 2017 |
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Marketing Automation | CRM |
|
2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
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Tag Management | CRM |
|
2016 | 2016 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Performance Management | ITSM |
|
2017 | 2017 |
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Application Performance Management | ITSM |
|
2017 | 2017 |
|
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Application Performance Management | ITSM |
|
2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
|
2014 | 2014 |
|
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Content Delivery Network | IaaS |
|
2015 | 2015 |
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Content Delivery Network | IaaS |
|
2018 | 2018 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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Digital Workspace | IaaS |
|
2017 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||