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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

San Fernando Peru Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Creantis Legacy Creantis CRM CRM CRM n/a 2021 2021
In 2021 Creantis implemented Creantis CRM at San Fernando Peru to centralize omnichannel B2C customer service and standardize CRM-driven case handling. The deployment targeted CRM processes across San Fernando Peru, with an emphasis on customer-service workflows and scalable support during peak campaign periods. The implementation configured vtiger CRM as the core case management engine and integrated it with Genesys Cloud CX to unify voice and digital channels. Creantis CRM was configured to improve case capture through omnichannel intake, apply automated classification rules, and enforce SLA tracking for service level management. Integrations with Genesys Cloud CX connected contact center routing and digital channel sessions into the CRM case lifecycle, enabling consolidated case records for consumer inquiries. Operational coverage focused on customer service and contact center teams in Peru, supporting surge volumes during promotional campaigns and ongoing B2C service operations. Governance changes included formalizing SLA tracking and case classification workflows within the Creantis CRM environment, and establishing process ownership for escalation and reporting. The program delivered faster case resolution, better customer satisfaction tracking and scalable support during peak campaigns as explicit outcomes of the implementation.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Hosted Libraries Content Delivery Network IaaS n/a 2023 2023
Content Delivery Network IaaS 2025 2025
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy reCAPTCHA Application Security (AppSec) CyberSecurity n/a 2023 2023
Web Application Firewalls (WAF) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at San Fernando Peru
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by San Fernando Peru Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD San Fernando Peru Technographics

San Fernando Peru is a Consumer Packaged Goods organization based in Peru, with around 6000 employees and annual revenues of $650.0 million.

San Fernando Peru operates a diverse technology stack with applications such as Creantis CRM, Google Hosted Libraries and reCAPTCHA, covering areas like CRM, Content Delivery Network and Application Security (AppSec).

San Fernando Peru has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Creantis and Google.

San Fernando Peru recently adopted applications including Amazon CloudFront in 2025, Google Hosted Libraries in 2023 and reCAPTCHA in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of San Fernando Peru’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates San Fernando Peru’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete San Fernando Peru technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.