Santa Clara, 95054, CA,
United States
San Francisco 49ers Technographics
San Francisco 49ers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by San Francisco 49ers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 San Francisco 49ers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that San Francisco 49ers has purchased the following applications: ABI MasterMind Workforce Manager for Workforce Management in 2011, Ticketmaster for Reservation and Booking Management in 2007, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems San Francisco 49ers is running and its propensity to invest more and deepen its relationship with ABI MasterMind , Ticketmaster , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing San Francisco 49ers revenues, which have grown to $622.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for San Francisco 49ers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
San Francisco 49ers Tech Stack and Enterprise Applications
San Francisco 49ers HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ABI MasterMind | Legacy | ABI MasterMind Workforce Manager | Workforce Management | HCM | n/a | 2011 | 2012 |
In 2011 the San Francisco 49ers implemented ABI MasterMind Workforce Manager to support stadium workforce operations under the Workforce Management category. The deployment targeted event-day and ongoing staff management for an organization with roughly 1,100 employees and an operational workforce of approximately 500 guest services staff across home games and large scale events.
ABI MasterMind Workforce Manager was used for centralized employee record keeping and operational scheduling. Functional capabilities documented by internal users include maintaining employee profiles for call offs and sick requests, account updates and resets, recording disciplinary and personal notes, scheduling large scale event deployments, and generating reports used to process payroll and plan event staffing.
The Workforce Management deployment operated alongside other stadium systems and operational tooling, including Pixit lost and found workflows, handheld ticket scanning devices maintained with Ticketmaster ticket operations, and facilities work order processes managed with engineering. The narrative shows the application as the core HR and scheduling system within a broader operational ecosystem supporting Guest Services, Parking, Concessions and Tickets, security, marketing, sponsorship, and facilities teams.
Governance and process changes centered on using ABI MasterMind Workforce Manager for full life cycle staffing workflows, scheduling and training coordination, and event-specific workforce planning. Operational practices included updating employee records for disciplinary actions and payroll processing, maintaining trackers for facilities resolution, and integrating workforce scheduling into cross-departmental event readiness and employee recognition programs.
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San Francisco 49ers ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ticketmaster | Legacy | Ticketmaster | Reservation and Booking Management | ERP Services and Operations | n/a | 2007 | 2023 |
In 2007, the San Francisco 49ers implemented Ticketmaster for Reservation and Booking Management on the team’s official website. Ticketmaster was used to deliver online ticketing, event listings, seat selection and transactional checkout, with the full application name Ticketmaster repeated to ensure clarity of the deployed solution.
The deployment architecture centered on web-embedded Ticketmaster components that provided real-time inventory control, seat map rendering, customer account access and electronic ticket delivery, aligning online sales with the organization’s box office and fan services workflows. The implementation placed Ticketmaster as the primary Reservation and Booking Management system for the San Francisco 49ers, supporting online ticket sales and customer-facing reservation workflows through the team website.
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San Francisco 49ers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, the San Francisco 49ers deployed Cisco Webex Meetings as a cloud-hosted conferencing capability embedded on their public website. Cisco Webex Meetings is implemented under the Audio Video and Web Conferencing category and delivers browser-based meeting access for internal users and external participants directly from 49ers web pages.
The implementation emphasizes core Webex functionality, including real time video and audio, screen sharing, meeting recording, host controls and session orchestration. Configuration work centered on website embedding and session provisioning to enable click to join workflows and browser native media handling, reducing friction for ad hoc and scheduled web-initiated meetings.
Operational coverage includes corporate collaboration, media and fan engagement workflows where web launched meetings are required, supporting stadium operations, marketing and enterprise communications. Governance has been oriented toward centralized meeting administration and access control consistent with Audio Video and Web Conferencing practices, with operational processes adjusted to manage public facing join flows and site-based session provisioning.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2020 | 2020 |
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San Francisco 49ers eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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San Francisco 49ers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2012 | 2012 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2018 | 2018 |
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San Francisco 49ers PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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San Francisco 49ers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Network Virtualisation | IaaS |
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2025 | 2025 |
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San Francisco 49ers CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at San Francisco 49ers
Apps Being Evaluated by San Francisco 49ers Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||