San Francisco, 94124, CA,
United States
San Francisco Housing Authority Technographics
San Francisco Housing Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by San Francisco Housing Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 632 San Francisco Housing Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that San Francisco Housing Authority has purchased the following applications: Microsoft Dynamics GP HR for Core HR in 2016, Zoom for Audio Video and Web Conferencing in 2022, Marigold Emma Email for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems San Francisco Housing Authority is running and its propensity to invest more and deepen its relationship with Microsoft , Zoom Video Communications , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing San Francisco Housing Authority revenues, which have grown to $382.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for San Francisco Housing Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
San Francisco Housing Authority Tech Stack and Enterprise Applications
San Francisco Housing Authority HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP HR | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, San Francisco Housing Authority implemented Microsoft Dynamics GP HR as its Core HR application. The deployment of Microsoft Dynamics GP HR was delivered as a Human Resources and Self Service Portal solution to complement an existing Microsoft-centric environment that included Microsoft Dynamics GP 2018 financials, Microsoft Dynamics 365 CRM, SharePoint 2019, KnowledgeLake imaging, Office 365, and Windows Azure.
The implementation ran on a hybrid infrastructure topology, leveraging two computer rooms with 16 physical servers and a virtualization estate of approximately 125 virtual servers across Citrix, Microsoft Hyper-V, and VMware platforms. Functional scope centered on Core HR capabilities and employee self-service, with configuration workstreams for HR records management, payroll interface readiness, and self-service portal access aligned to enterprise identity services and existing telephony and collaboration stacks.
Operational coverage for Microsoft Dynamics GP HR extended across the Authoritys two main facilities and 33 satellite offices, affecting Human Resources and Finance functions and supporting internal SaaS delivery to a third party vendor. The IT organization operated the solution within a broader governance and operations framework that included a Governance Committee, a Business Continuity Plan, a project management office using Brightworks for SharePoint 2019, and a consolidated NOC and security tooling set used for auditing and risk analysis.
Outcomes explicitly recorded from this initiative include documented savings of $600,000 tied to the Microsoft Dynamics GP Human Resources Self Service Portal deployment. The implementation was positioned as part of a coordinated IT program that combined on-premises systems with cloud services to centralize HR processing, employee self-service access, and operational oversight.
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San Francisco Housing Authority Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, San Francisco Housing Authority deployed Zoom as its Audio Video and Web Conferencing solution. The Zoom application is embedded on the SFHA public website to deliver meeting access for virtual public hearings, tenant engagement sessions, and external stakeholder briefings directly from site pages.
The implementation emphasizes web embedded meeting access, scheduled meeting management, participant controls, screen sharing, and webinar style broadcasts aligned with Audio Video and Web Conferencing functionality. Operational coverage includes tenant services, corporate administration, and community engagement functions, with the website acting as the primary access point for public meetings and outreach. Governance and workflow adjustments concentrated on centralizing scheduling and public notice procedures to ensure published meetings on the website follow agency transparency and access requirements.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2021 | 2021 |
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San Francisco Housing Authority CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Marigold | Legacy | Marigold Emma Email | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021 San Francisco Housing Authority implemented Marigold Emma Email as its Marketing Automation solution. The deployment places Marigold Emma Email on the agency website to manage email communications, subscription capture, list management, template-driven campaigns, segmentation, and campaign reporting aligned to resident outreach and public communications workflows.
The implementation follows a SaaS delivery model with the Marigold Emma Email application embedded in website flows for newsletter signups and transactional notifications, and configured for centralized campaign orchestration by the communications team. Governance work included establishing subscriber consent and content approval workflows, and configuring campaign segmentation and reporting to support ongoing email program operations.
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San Francisco Housing Authority PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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San Francisco Housing Authority IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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San Francisco Housing Authority CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at San Francisco Housing Authority
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by San Francisco Housing Authority Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||