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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

San Francisco Suicide Prevention Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Unified Workforce Optimization Workforce Management HCM n/a 2020 2020
In 2020, San Francisco Suicide Prevention implemented Cisco Unified Workforce Optimization as part of a Workforce Management initiative to manage volunteer scheduling and real-time supervision for its crisis hotline. The Cisco Unified Workforce Optimization deployment coincided with deployment of Cisco Webex Contact Center, Webex Calling and Webex Meetings to enable remote volunteers and secure routing during the COVID-19 surge in San Francisco. Cisco Unified Workforce Optimization was configured to provide workforce management capabilities aligned to contact-center operations, including scheduling and supervisor dashboard functions and real-time agent monitoring inferred from the Webex Contact Center implementation. Configuration emphasized rapid shift provisioning and centralized visibility to coordinate volunteer availability and call handling, while maintaining secure routing of high-priority crisis calls. The implementation integrated with Cisco Webex Contact Center, Webex Calling and Webex Meetings to support remote volunteer access, secure call routing, and supervisor intervention workflows. Operational scope centered on the crisis hotline, enabling clinical operations and volunteer coordination to operate remotely, and it supported activation of volunteers across the organization without extending beyond San Francisco. Rollout governance focused on expedited activation procedures and real-time supervisory controls to support continuity of service; these governance steps supported a rapid operational surge. The implementation enabled continuity of service during the COVID-19 surge and allowed 80 volunteers to be activated in four days, reflecting a concentrated operational outcome tied to the Workforce Management deployment.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Tag Manager Tag Management CRM n/a 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
Secure Email Gateways (SEGs), Archive as a Service (AaaS) CyberSecurity 2022 2022
IT Decision Makers and Key Stakeholders at San Francisco Suicide Prevention
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by San Francisco Suicide Prevention Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD San Francisco Suicide Prevention Technographics

San Francisco Suicide Prevention is a Healthcare organization based in United States, with around 12 employees and annual revenues of $2.0 million.

San Francisco Suicide Prevention operates a diverse technology stack with applications such as Cisco Unified Workforce Optimization, Cisco Webex Meetings and Google Tag Manager, covering areas like Workforce Management, Audio Video and Web Conferencing and Tag Management.

San Francisco Suicide Prevention has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cisco Systems and Google.

San Francisco Suicide Prevention recently adopted applications including Cloudflare CDN in 2022, AppRiver Secure Cloud in 2022 and Google Tag Manager in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of San Francisco Suicide Prevention’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates San Francisco Suicide Prevention’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete San Francisco Suicide Prevention technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.