San Francisco, CA, 94103-3923,
United States
San Francisco Suicide Prevention Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by San Francisco Suicide Prevention and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12 San Francisco Suicide Prevention employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that San Francisco Suicide Prevention has purchased the following applications: Cisco Unified Workforce Optimization for Workforce Management in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Google Tag Manager for Tag Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems San Francisco Suicide Prevention is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing San Francisco Suicide Prevention revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for San Francisco Suicide Prevention intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Unified Workforce Optimization | Workforce Management | HCM | n/a | 2020 | 2020 |
In 2020, San Francisco Suicide Prevention implemented Cisco Unified Workforce Optimization as part of a Workforce Management initiative to manage volunteer scheduling and real-time supervision for its crisis hotline. The Cisco Unified Workforce Optimization deployment coincided with deployment of Cisco Webex Contact Center, Webex Calling and Webex Meetings to enable remote volunteers and secure routing during the COVID-19 surge in San Francisco.
Cisco Unified Workforce Optimization was configured to provide workforce management capabilities aligned to contact-center operations, including scheduling and supervisor dashboard functions and real-time agent monitoring inferred from the Webex Contact Center implementation. Configuration emphasized rapid shift provisioning and centralized visibility to coordinate volunteer availability and call handling, while maintaining secure routing of high-priority crisis calls.
The implementation integrated with Cisco Webex Contact Center, Webex Calling and Webex Meetings to support remote volunteer access, secure call routing, and supervisor intervention workflows. Operational scope centered on the crisis hotline, enabling clinical operations and volunteer coordination to operate remotely, and it supported activation of volunteers across the organization without extending beyond San Francisco.
Rollout governance focused on expedited activation procedures and real-time supervisory controls to support continuity of service; these governance steps supported a rapid operational surge. The implementation enabled continuity of service during the COVID-19 surge and allowed 80 volunteers to be activated in four days, reflecting a concentrated operational outcome tied to the Workforce Management deployment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2022 | 2022 |
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