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Santander Consumer
Location
n/a,
n/a, n/a,
Spain
Website
https://www.santanderconsumer.com/
Phone
n/a
Artw industry
Banking and Financial Services
Employee
Revenue

Santander Consumer Technographics

Santander Consumer Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Santander Consumer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 230 Santander Consumer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Santander Consumer has purchased the following applications: Netigate Feedback for Customer Experience in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Santander Consumer is running and its propensity to invest more and deepen its relationship with Netigate or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Santander Consumer revenues, which have grown to $58.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Santander Consumer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Santander Consumer Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Netigate Legacy Netigate Feedback Customer Experience CRM n/a 2023 2023
In 2023, Santander Consumer implemented Netigate Feedback to centralise multilingual customer feedback across its Nordic operations. The Netigate Feedback deployment, categorized as Customer Experience, targeted CRM/CX processes and provisioned shared dashboards and feedback capture for roughly 240 employees across Norway, Sweden, Denmark and Finland. The implementation emphasized Netigate Insights AI text analytics to generate real-time AI summaries and structured reporting. Configuration included multilingual survey capture, centralized reporting and role-based dashboards that surface sentiment and thematic trends for CRM and customer experience teams. Netigate Feedback was integrated via APIs with Salesforce and with corporate chat tools to create continuous feedback flows between customer channels and operational systems. API integrations feed feedback metadata and AI-generated summaries into downstream workflows to broaden organizational access and support timely responses. Rollout was regional across Norway, Sweden, Denmark and Finland and focused on extending access across CRM and CX teams. The case study describes outcomes including real-time AI summaries, wider organisational access and faster problem-solving, enabled by Netigate Insights text analytics and the platform's API integrations.
IT Decision Makers and Key Stakeholders at Santander Consumer
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Santander Consumer Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Santander Consumer Technographics

Santander Consumer is a Banking and Financial Services organization based in Spain, with around 230 employees and annual revenues of $58.0 million.

Santander Consumer operates a diverse technology stack with applications such as Netigate Feedback, covering areas like Customer Experience.

Santander Consumer has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Netigate.

Santander Consumer recently adopted applications including Netigate Feedback in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Santander Consumer’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Santander Consumer’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Santander Consumer technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.