Mumbai, 400062,
India
Sapphire Foods India Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sapphire Foods India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7453 Sapphire Foods India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sapphire Foods India has purchased the following applications: Microsoft 365 for Collaboration in 2015, October CMS for Web Content Management in 2020, Route Mobile Number Lookup for CPaaS (Communication Platform as a Service) in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sapphire Foods India is running and its propensity to invest more and deepen its relationship with Microsoft , October CMS , Route Mobile or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sapphire Foods India revenues, which have grown to $231.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sapphire Foods India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| October CMS | Legacy | October CMS | Web Content Management | Content Management | n/a | 2020 | 2020 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Route Mobile | Legacy | Route Mobile Number Lookup | CPaaS (Communication Platform as a Service) | PaaS | n/a | 2024 | 2024 |
In 2024, Sapphire Foods India deployed Route Mobile Number Lookup as part of a broader CPaaS (Communication Platform as a Service) engagement to support WhatsApp driven coupon distribution for its retail and quick service restaurant marketing operations in India. The deployment targeted coupon distribution workflows intended to drive footfall and improve coupon redemption across franchise stores, aligning Route Mobile Number Lookup with existing WhatsApp messaging programs delivered through Route Mobile’s CPaaS capabilities.
Route Mobile Number Lookup was implemented to provide number validation and delivery optimization prior to outbound WhatsApp coupon sends, reducing undeliverable messages and improving message targeting accuracy. Configuration included message orchestration and validation steps within the campaign flow, with inferred use of delivery status checks and routing logic typical of CPaaS messaging implementations to limit wasted sends and ensure templates reached valid WhatsApp endpoints.
Operational coverage focused on Retail and QSR Marketing functions across Sapphire Foods India store locations, with the application supporting campaign execution, coupon token issuance, and redemption workflows at the store level. Integrations emphasized in the public case include WhatsApp messaging via Route Mobile’s CPaaS channel, with campaign management and marketing operations consuming validated recipient lists prior to dispatch.
Governance and rollout were managed through marketing operations and store marketing teams, with process changes to validate numbers upstream of campaign launches and to reconcile redemption reporting at the store level. Outcomes called out in the case include increased footfall and improved coupon redemption rates, reflecting the combined effect of Route Mobile’s WhatsApp messaging and inferred number validation via Route Mobile Number Lookup on campaign effectiveness.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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