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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Sapphire Foods India Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
October CMS Legacy October CMS Web Content Management Content Management n/a 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Route Mobile Legacy Route Mobile Number Lookup CPaaS (Communication Platform as a Service) PaaS n/a 2024 2024
In 2024, Sapphire Foods India deployed Route Mobile Number Lookup as part of a broader CPaaS (Communication Platform as a Service) engagement to support WhatsApp driven coupon distribution for its retail and quick service restaurant marketing operations in India. The deployment targeted coupon distribution workflows intended to drive footfall and improve coupon redemption across franchise stores, aligning Route Mobile Number Lookup with existing WhatsApp messaging programs delivered through Route Mobile’s CPaaS capabilities. Route Mobile Number Lookup was implemented to provide number validation and delivery optimization prior to outbound WhatsApp coupon sends, reducing undeliverable messages and improving message targeting accuracy. Configuration included message orchestration and validation steps within the campaign flow, with inferred use of delivery status checks and routing logic typical of CPaaS messaging implementations to limit wasted sends and ensure templates reached valid WhatsApp endpoints. Operational coverage focused on Retail and QSR Marketing functions across Sapphire Foods India store locations, with the application supporting campaign execution, coupon token issuance, and redemption workflows at the store level. Integrations emphasized in the public case include WhatsApp messaging via Route Mobile’s CPaaS channel, with campaign management and marketing operations consuming validated recipient lists prior to dispatch. Governance and rollout were managed through marketing operations and store marketing teams, with process changes to validate numbers upstream of campaign launches and to reconcile redemption reporting at the store level. Outcomes called out in the case include increased footfall and improved coupon redemption rates, reflecting the combined effect of Route Mobile’s WhatsApp messaging and inferred number validation via Route Mobile Number Lookup on campaign effectiveness.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Sapphire Foods India
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Sapphire Foods India Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Sapphire Foods India Technographics

Sapphire Foods India is a Leisure and Hospitality organization based in India, with around 7453 employees and annual revenues of $231.0 million.

Sapphire Foods India operates a diverse technology stack with applications such as Microsoft 365, October CMS and Route Mobile Number Lookup, covering areas like Collaboration, Web Content Management and CPaaS (Communication Platform as a Service).

Sapphire Foods India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, October CMS and Route Mobile.

Sapphire Foods India recently adopted applications including Route Mobile Number Lookup in 2024, Google Cloud Platform (GCP) in 2021 and October CMS in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Sapphire Foods India’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Sapphire Foods India’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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