Sarpy County
15100 S 84th St,
Papillion, 68046, NE,
United States
Papillion, 68046, NE,
United States
1 402-537-6900
Government
Sarpy County Technographics
Sarpy County Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sarpy County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Sarpy County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sarpy County has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2013, Smartsupp.com for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sarpy County is running and its propensity to invest more and deepen its relationship with UKG , Smartsupp.com , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sarpy County revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sarpy County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sarpy County Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2013 | 2013 |
In 2013, Sarpy County implemented UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management. The project targeted countywide employee timekeeping and scheduling needs for Sarpy County, covering administration of roughly 3,000 employees across municipal departments.
The deployment emphasized core Workforce Management functional modules, including time and attendance, scheduling, absence management, accrual calculations, and labor reporting. UKG Workforce Central was configured to enforce timekeeping policies, shift rules, and payroll export feeds consistent with public sector payroll cycles, reflecting standard Workforce Management configuration patterns.
Contract and governance language in the procurement noted that Kronos recognized some terms and conditions in the Kronos Agreement might vary from those contained in the RFP, and that statutory mandates applicable to Sarpy County could affect contract terms. Kronos expected that neither the RFP nor Kronos' proposal would be incorporated into any definitive agreement, and the implementation scope and timeframe were presented as estimates subject to a mutually agreed final Statement of Work prior to contract finalization.
Operational rollout focused on centralizing time and attendance and scheduling administration across Sarpy County departments and HR payroll operations, with configuration and governance set to align with county policy and statutory requirements. The implementation used UKG Workforce Central to standardize workforce rules and labor reporting across the organization.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smartsupp.com | Legacy | Smartsupp.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Sarpy County implemented Smartsupp.com as a Chatbots and Conversational AI solution on its public website. The deployment was positioned to support front door citizen engagement for county services, enabling asynchronous inquiry capture and live chat initiation for visitors. Sarpy County Smartsupp.com Chatbots and Conversational AI supports public-facing inquiries across multiple county departments and service areas.
The implementation uses the Smartsupp.com web chat widget embedded in site pages, configured with scripted responses, canned replies, conversation history, and visitor tracking to provide contextual replies. Configuration included administrator roles, agent queues for human handoff, and automated welcome messages to triage inbound requests. The deployment leverages standard conversational workflows, message templates, and session management typical of Chatbots and Conversational AI platforms.
Operational coverage is centered on the county website, extending to permitting, public records, and general information inquiry workflows. Governance was established around message templates, response policies, and escalation rules, with designated administrators managing taxonomy and agent onboarding. Smartsupp.com is managed as part of the county's citizen engagement tooling and administered through web-based configuration and agent consoles.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Sarpy County implemented Microsoft 365 as its primary Collaboration platform, a deployment visible in web asset artifacts on sarpy.com. The Microsoft 365 implementation supports collaboration and productivity across county business functions and a workforce of approximately 3000 employees, with adoption observed across multiple county departments.
The deployment centers on cloud SaaS architecture using Microsoft 365 to provide core Collaboration capabilities, including email and calendaring, team chat and meetings, document collaboration and intranet content management, and personal cloud storage. Configuration appears aligned with standard Microsoft 365 functional modules such as Exchange Online, Microsoft Teams, SharePoint, and OneDrive, delivering integrated communication, content management, and file sharing workflows. Governance is organized around centralized administration and policy controls typical for government tenants, focusing on role based access, content retention, and compliance controls to manage departmental collaboration and records management.
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Sarpy County
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sarpy County Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sarpy County IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sarpy County digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Sarpy County Technographics
Sarpy County is a Government organization based in United States,
with around 3000 employees and annual revenues of $700.0 million.
Sarpy County operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Smartsupp.com and Microsoft 365,
covering areas like Workforce Management, Chatbots and Conversational AI and Collaboration.
Sarpy County has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Smartsupp.com and Microsoft.
Sarpy County recently adopted applications including
Microsoft 365 in 2021, Microsoft SharePoint in 2021 and Smartsupp.com in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sarpy County’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sarpy County’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sarpy County technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.