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Saudia Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amadeus IT Group Legacy Amadeus Nevio Passenger Service Systems ERP Services and Operations n/a 2025 2025
In 2025 Saudia deployed Amadeus Nevio as a Passenger Service Systems implementation to translate legacy PNRs and e tickets into single Order records and enable offer and order based retailing. The implementation was announced and went live in 2025 and targeted improved servicing and pricing workflows across Saudia operations in the Middle East. The deployment was configured to perform PNR and e ticket normalization into canonical Order records, establishing an order management capability within Amadeus Nevio. Functional configuration emphasized order creation, order based servicing, and price orchestration to support more personalized servicing and offer generation consistent with Passenger Service Systems workflows. Architecturally the rollout used Amadeus smart bridging from Altéa to Nevio, connecting Altéa reservation artifacts to Nevio Order constructs and enabling real time translation and servicing flows. Integrations therefore included the Altéa to Nevio bridging layer, and the solution was positioned to touch reservations, pricing, retailing and customer service operational domains. Governance for the rollout aligned reservations, retail and customer service process owners to operationalize order based servicing and pricing, with phased cutover announced in 2025. Reported outcomes included fast tracking of offer and order based retailing and more personalised servicing across the Middle East, realized through the engineered translation of existing PNRs and e tickets into unified Order records in Amadeus Nevio.
IT Decision Makers and Key Stakeholders at Saudia
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Saudia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Saudia Technographics

Saudia is a Transportation organization based in Saudi Arabia, with around 18879 employees and annual revenues of $7.00 billion.

Saudia operates a diverse technology stack with applications such as Amadeus Nevio, covering areas like Passenger Service Systems.

Saudia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amadeus IT Group.

Saudia recently adopted applications including Amadeus Nevio in 2025, highlighting its ongoing modernization strategy.

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