SaudiGulf Airlines
Eastern Services Rd, King Fahd International Airport,
Dammam, 32552,
Saudi Arabia
Dammam, 32552,
Saudi Arabia
966 13-892-6222
Aerospace and Defense
SaudiGulf Airlines Technographics
SaudiGulf Airlines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SaudiGulf Airlines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 SaudiGulf Airlines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SaudiGulf Airlines has purchased the following applications: Oracle Cloud HCM for Core HR in 2016, Sabre Core Reservations for Reservation and Booking Management in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SaudiGulf Airlines is running and its propensity to invest more and deepen its relationship with Oracle , SABRE , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SaudiGulf Airlines revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SaudiGulf Airlines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SaudiGulf Airlines Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2016 | 2017 |
In 2016, SaudiGulf Airlines implemented Oracle Cloud HCM as its Core HR platform to centralize HR administration and corporate payroll for a workforce of approximately 1,300 employees. The deployment emphasized Oracle Cloud HCM as the primary application for Core HR functions, positioning the system to support corporate HR, payroll, and station-level personnel processes.
The implementation encompassed Core HR configuration and corporate payroll capabilities, with dedicated system administration and superuser responsibilities to manage security, user provisioning, and configuration changes. The project manager for Oracle Fusion oversaw implementation, enhancements, change request management, and ongoing support, while serving as an Oracle superuser and system administrator to maintain system configuration and operational stability.
Operational coverage extended beyond central HR to include finance touchpoints, specifically corporate payrolls and outstation finance activities, and participation in station setup and roll out teams. The program integrated HR and payroll operations into standard station onboarding and staffing workflows, aligning Oracle Cloud HCM with operational processes for stations and outstation finance without named external system integrations provided in the source.
Governance and process responsibilities included implementing corporate strategy, policy, and procedures in the areas of Finance and HR, establishing change request workflows, and defining support and enhancement processes for Oracle Cloud HCM. The combined role set of project manager, system admin, and Oracle superuser centralized application governance, control of configuration changes, and operational handoff to HR and finance stakeholders.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | Sabre Core Reservations | Reservation and Booking Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, SaudiGulf Airlines deployed Sabre Core Reservations to power its online booking and reservation workflows. The implementation integrated Sabre Core Reservations directly into the carrier website, enabling customer-facing booking flows and central reservation capture for an airline operating in Saudi Arabia with roughly 1,300 employees.
Sabre Core Reservations was configured to support core Reservation and Booking Management capabilities, including availability and fare display, booking engine and passenger name record creation, itinerary management, and inventory control. Configuration work focused on standardizing fare rule enforcement, PNR processing and seat inventory handling to align front-end website booking behaviors with back-office reservation records.
Operational scope extended beyond the public website to commercial reservation operations and customer service interfaces, consolidating booking workflows under Sabre Core Reservations. Governance centered on centralized booking policy enforcement and PNR lifecycle orchestration, with process adjustments to route web-originated bookings into operational reservation queues managed by the airline's commercial and contact center teams.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, SaudiGulf Airlines deployed Microsoft 365 as its Collaboration platform. The implementation is associated with the Saudi Arabia based airline and intended to serve its approximately 1,300 employees.
The Microsoft 365 deployment covers core Collaboration capabilities, including cloud email and calendaring, team messaging and meetings, document libraries and intranet content management, and user file synchronization and sharing. Microsoft 365 is referenced on the airline's public website, which indicates visible use of Microsoft 365 assets or service tags within web properties.
Operational scope centers on centralizing internal communications, document collaboration, and knowledge management across corporate departments. Governance and administrative posture are aligned with standard Collaboration platform practices, using centralized tenant administration, role based access controls, and compliance configuration to manage user lifecycle and secure collaboration for the airline workforce.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at SaudiGulf Airlines
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by SaudiGulf Airlines Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SaudiGulf Airlines IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SaudiGulf Airlines digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD SaudiGulf Airlines Technographics
SaudiGulf Airlines is a Aerospace and Defense organization based in Saudi Arabia,
with around 1300 employees and annual revenues of $300.0 million.
SaudiGulf Airlines operates a diverse technology stack with applications such as
Oracle Cloud HCM, Sabre Core Reservations and Microsoft 365,
covering areas like Core HR, Reservation and Booking Management and Collaboration.
SaudiGulf Airlines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SABRE and Microsoft.
SaudiGulf Airlines recently adopted applications including
Sabre Core Reservations in 2019, Amazon EC2 in 2018 and Amazon CloudFront in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SaudiGulf Airlines’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SaudiGulf Airlines’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SaudiGulf Airlines technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.