Sbarro
1328 Dublin Rd,
Columbus, 43215, OH,
United States
Columbus, 43215, OH,
United States
1 614-769-9911
Leisure and Hospitality
Sbarro Technographics
Sbarro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sbarro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 Sbarro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sbarro has purchased the following applications: CareerBuilder Jobs.net ATS for Applicant Tracking System in 2014, Microsoft 365 for Collaboration in 2018, Hubspot CRM for CRM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sbarro is running and its propensity to invest more and deepen its relationship with CareerBuilder , Workstream , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sbarro revenues, which have grown to $2.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sbarro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sbarro Tech Stack and Enterprise Applications
Sbarro HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CareerBuilder | Legacy | CareerBuilder Jobs.net ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
Sbarro implemented CareerBuilder Jobs.net ATS in 2014. The CareerBuilder Jobs.net ATS is deployed as the primary Applicant Tracking System and is surfaced on Sbarro's public careers site at https://sbarro.jobs.net/ to capture external applicant traffic, establishing CareerBuilder Jobs.net ATS as the front-end for online application intake.
The implementation concentrated on standard Applicant Tracking System capabilities including job requisition posting, online application capture, candidate profile storage, and workflow management for screening and interview coordination. Integration focus was the public career portal where CareerBuilder Jobs.net ATS houses the candidate database and provides recruiting and talent acquisition teams with centralized applicant records and standardized hiring workflows, supported by administrative configuration and reporting within the ATS.
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Recruiting | HCM |
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2020 | 2020 |
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Sbarro Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Sbarro deployed Microsoft 365 as its Collaboration platform. The presence of Microsoft 365 assets on Sbarro's public website confirms the vendor footprint and indicates an organizational commitment to Microsoft 365 for collaboration workflows.
The implementation aligns with common Microsoft 365 Collaboration capabilities, including hosted Exchange Online for corporate email, SharePoint Online for intranet and content management, Microsoft Teams for real time meetings and messaging, and OneDrive for Business for personal file sync and sharing. Identity and access management and centralized user provisioning via Microsoft identity services are consistent configuration elements for this type of deployment, supporting secure access and role based administration across the tenant.
Operationally the Microsoft 365 deployment supports core business functions such as corporate communications, productivity tooling for head office staff, and collaboration workflows that extend to store operations and field support across Sbarro's United States organization. Governance practices are expected to include tenant level administrative controls, information governance and policy driven provisioning to manage data access and compliance within the Collaboration environment.
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Sbarro CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018 Sbarro deployed Hubspot CRM on its public website to centralize inbound customer and prospect interactions. The deployment of Hubspot CRM targeted web-originated contacts and digital engagement channels, embedding tracking code and website forms to capture leads directly into a centralized CRM record set.
The Hubspot CRM implementation included standard CRM capabilities aligned to the CRM category, such as contact and company profiling, web form and live chat capture, lead routing and basic deal pipeline management, and marketing automation workflows for email nurture. Configuration focused on mapping web form fields to CRM properties, configuring contact lifecycle stages, and activating browser tracking and analytics hooks to support segmentation and targeted communications.
Operational coverage emphasized the digital marketing and customer engagement functions, with inbound web leads moving into Hubspot CRM for follow up by marketing and commercial teams. The implementation was scoped around on-site website instrumentation and CRM workflow orchestration, enabling centralized management of web-sourced contacts and automated handoffs between marketing and sales channels.
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Marketing Automation | CRM |
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2021 | 2021 |
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Sbarro ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Sbarro PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Sbarro IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Sbarro
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Senior Director of Field Human Recourses | Director | HR | |
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Field HR Director | Director | HR | |
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Vice President Of Operations | VP | Operations | |
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Director Of Operations | Director | Finance | |
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Apps Being Evaluated by Sbarro Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sbarro IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sbarro digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Sbarro Technographics
Sbarro is a Leisure and Hospitality organization based in United States,
with around 9000 employees and annual revenues of $2.20 billion.
Sbarro operates a diverse technology stack with applications such as
CareerBuilder Jobs.net ATS, Microsoft 365 and Hubspot CRM,
covering areas like Applicant Tracking System, Collaboration and CRM.
Sbarro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CareerBuilder, Microsoft and HubSpot.
Sbarro recently adopted applications including
Bubble Platform in 2022, Hubspot Marketing Automation in 2021 and Amazon SES in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sbarro’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sbarro’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sbarro technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.