Scalpers
Scalpers Technographics
Scalpers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Scalpers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 782 Scalpers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Scalpers has purchased the following applications: Odoo Enterprise for ERP Financial in 2018, Oct8ne for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Scalpers is running and its propensity to invest more and deepen its relationship with Odoo , Amazon Web Services (AWS) , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Scalpers revenues, which have grown to $56.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Scalpers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Scalpers Tech Stack and Enterprise Applications
Scalpers ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Odoo | Legacy | Odoo Enterprise | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Scalpers implemented Odoo Enterprise to establish ERP Financial coverage across its retail and back-office functions. The Odoo Enterprise deployment centralized financial processes supporting monthly, semi-annual and annual closing cycles and cash management tied to store operations.
The implementation included configuration of accounting and cash management capabilities, point of sale and sales workflows for personalized sale and cross selling, and inventory and warehouse modules to support reception and transfers of merchandise, partial and general inventories, and daily stock management. Odoo Enterprise was configured to generate daily product reports, sales ranking and product performance data, and to manage compositions and tailoring and product quality assessments.
Operational scope covered retail stores, warehouse logistics and the central office, aligning store opening and closing procedures, schedule preparation by team managers, reception and transfers, and daily product reporting. The deployment supported business functions in customer service and sales advisory, merchandising for weekly drops and assortment changes, and ongoing product and materials knowledge development.
Governance included role based workflows for cash handling, inventory cycle procedures for partial and general inventories, and KPI tracking for product performance and sales ranking, with continuing education and process ownership assigned to store and office managers. The implementation integrated operational practices into the Odoo ERP system and formalized reporting and workflow controls across retail, warehouse and finance teams.
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ERP Financial | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Scalpers AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oct8ne | Legacy | Oct8ne | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Scalpers implemented Oct8ne on its website to provide on-site conversational support. Scalpers deployed Oct8ne as a customer-facing chat interface to support e-commerce customer service and digital storefront engagement, using the Oct8ne application classified under the Chatbots and Conversational AI category.
The implementation emphasized web-embedded conversational workflows, including automated response trees, guided selling conversation flows, and live agent handoff capabilities common to Chatbots and Conversational AI platforms. Oct8ne was configured to present product information, handle routine inquiries, and escalate complex conversations to human agents, with conversation history retained to support session continuity.
Operational coverage focused on the public-facing website for Scalpers in Spain, with the solution servicing online shoppers and supporting customer service and e-commerce teams. The deployment relied on Oct8ne’s front-end widget and agent interface to coordinate automated interactions and human-assisted responses, aligning application controls with online retail workflows.
Governance centered on content ownership by e-commerce and customer service stakeholders, standardized message templates, and escalation workflows to ensure consistent responses and timely agent intervention. Training and operational procedures were established for agents using Oct8ne’s console, and configuration governance emphasized conversation scripts, language coverage for the Spanish market, and moderation rules for live support.
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Scalpers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Scalpers implemented Microsoft 365 to provide Collaboration capabilities across the organization. Scalpers Microsoft 365 Collaboration supports corporate communication, document collaboration, and knowledge work for the companys retail and corporate teams.
The implementation centers on Microsoft 365 core capabilities including enterprise email, real time chat and meetings, cloud file storage and co authoring, and browser based Office productivity. Microsoft 365 was configured to deliver Exchange based mailboxes, Teams for synchronous collaboration, SharePoint Online and OneDrive for content management, and the Office web and desktop applications for authoring and workflows.
Deployment was executed as a cloud hosted Microsoft 365 tenancy that also extends to the company website as indicated by site instrumentation. Operational coverage includes internal corporate functions and retail support teams, with the solution surface exposed to web properties for content and collaboration workflows.
Governance is aligned to a centralized tenant administration model with role based access controls and policy driven content management, consistent with Collaboration category best practices. Rollout and operational discipline emphasize centralized account and permission management, tenant level configuration, and user adoption across Scalpers business functions.
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Scalpers eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Scalpers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Scalpers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Scalpers
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Scalpers Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Scalpers IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Scalpers digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Scalpers Technographics
Scalpers is a Retail organization based in Spain,
with around 782 employees and annual revenues of $56.0 million.
Scalpers operates a diverse technology stack with applications such as
Odoo Enterprise, Oct8ne and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Scalpers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Odoo, Oct8ne and Microsoft.
Scalpers recently adopted applications including
Klarna Payments in 2021, Poloriz in 2021 and DigitalOcean Droplets in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Scalpers’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Scalpers’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Scalpers technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.