Borås, 504 64,
Sweden
Scandinavian Photo Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Scandinavian Photo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 140 Scandinavian Photo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Scandinavian Photo has purchased the following applications: Ebbot AI Platform for Generative AI Platforms in 2024, Microsoft 365 for Collaboration in 2019, Optimizely Ektron CMS for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Scandinavian Photo is running and its propensity to invest more and deepen its relationship with Ebbot AI , Microsoft , Optimizely or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Scandinavian Photo revenues, which have grown to $82.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Scandinavian Photo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ebbot AI | Legacy | Ebbot AI Platform | Generative AI Platforms | AI Development | n/a | 2024 | 2024 |
In 2024, Scandinavian Photo deployed the Ebbot AI Platform on their website. The Ebbot AI Platform is implemented as a Generative AI Platforms solution to support ecommerce customer engagement and product discovery on the retailer's online storefront.
The deployment centers on an embedded conversational interface and AI-enhanced site search and recommendation capabilities, leveraging generative response generation and query understanding typical of Generative AI Platforms. Configuration work included intent tuning, prompt engineering, response filtering, and runtime integration with the website front end so conversational flows and search results surface within product pages and help screens.
Operational coverage is focused on the ecommerce and customer service functions of Scandinavian Photo's Swedish site, addressing FAQ automation, guided shopping, and onsite assistance. The implementation is delivered directly through the website embedding rather than through named backend integrations, with monitoring of conversational logs and quality controls to iterate on models and content.
Governance emphasizes content review and response governance workflows, where internal teams manage training data, moderation rules, and periodic prompt updates to align AI outputs with merchandising and support policies. Ongoing configuration and operational monitoring are used to maintain response relevance and user experience on the site.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | Optimizely Ektron CMS | Web Content Management | Content Management | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Loyalty | CRM |
|
2021 | 2021 |
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Tag Management | CRM |
|
2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
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