Scentsy
2701 E Pine Ave,
Meridian, 83642-5924, ID,
United States
Meridian, 83642-5924, ID,
United States
1 208-472-0800
Oil, Gas and Chemicals
Scentsy Technographics
Scentsy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Scentsy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1090 Scentsy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Scentsy has purchased the following applications: North Payment Processing for Payment Processing in 2013, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Bazaarvoice for Personalization and Product Recommendations in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Scentsy is running and its propensity to invest more and deepen its relationship with North , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Scentsy revenues, which have grown to $371.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Scentsy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Scentsy Tech Stack and Enterprise Applications
Scentsy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| North | Legacy | North Payment Processing | Payment Processing | ERP | n/a | 2013 | 2013 |
In 2013, Scentsy deployed North Payment Processing, selecting PayAnywhere from North as its exclusive mobile payments partner to enable Scentsy Independent Consultants to accept card payments across the United States. The deployment was a Payment Processing implementation focused on mobile point of sale support for field sales and direct selling activities.
The North Payment Processing implementation provisioned mobile POS capabilities including card present transaction capture via mobile readers, mobile application transaction initiation, and payment routing with accelerated settlement workflows consistent with Payment Processing solutions. Configuration work centered on consultant device provisioning, payment acceptance flows, and settlement pipeline adjustments to deliver on the go transaction capability and faster settlement for consultants.
Operational coverage extended to Scentsy Independent Consultants across the United States, embedding mobile payments into in person selling events and impacting field sales and direct selling business functions. Governance was organized around the exclusive partnership with North initiated in 2013, a phased rollout for consultant adoption, and operational procedures for transaction handling and settlement processing.
|
Scentsy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Scentsy deployed Cisco Webex Meetings to provide Audio Video and Web Conferencing capabilities through its website. The deployment uses Cisco Webex Meetings as a cloud hosted conferencing service embedded on public pages to enable scheduled sessions and ad hoc virtual collaboration for marketing, sales, and corporate communications.
Functional components implemented include meeting scheduling, participant management and host controls, real time audio and HD video, screen sharing, and recording and playback, reflecting core Audio Video and Web Conferencing capabilities. Operational scope spans companywide internal collaboration and external customer facing sessions accessed via the corporate site, with governance focused on scheduled meeting workflows and host based access controls to manage participant permissions while centralizing virtual meeting delivery using Cisco Webex Meetings.
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Scentsy eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bazaarvoice | Legacy | Bazaarvoice | Personalization and Product Recommendations | eCommerce | n/a | 2018 | 2018 |
In 2018 Scentsy implemented Bazaarvoice on its consumer website, deploying Bazaarvoice to support Personalization and Product Recommendations across product pages and category listings. The implementation centered on surfacing user generated content and algorithmic recommendations to enhance on-site merchandising and customer experience.
Bazaarvoice was configured to present ratings and reviews, question and answer content, and recommendation widgets on product detail pages and related product placements, aligning with typical Personalization and Product Recommendations capabilities. Configuration work included widget placement, content display rules, and moderation workflows to ensure review quality and relevance.
The deployment integrated Bazaarvoice into Scentsy’s website using embedded widgets and APIs to deliver content and recommendations in context, with operational ownership by ecommerce and merchandising teams. Governance focused on content moderation, review lifecycle management, and update cadence for recommendation tuning, with Bazaarvoice serving as the primary vendor for onsite product recommendations and user generated content.
|
Scentsy SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Warehouse Management | SCM |
|
2025 | 2025 |
|
Scentsy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Support | CRM |
|
2016 | 2016 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2022 | 2022 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
Scentsy ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
Scentsy PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
Scentsy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Digital Workspace | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Digital Workspace | IaaS |
|
2022 | 2022 |
|
Scentsy CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Scentsy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Scentsy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Scentsy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Scentsy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Scentsy Technographics
Scentsy is a Oil, Gas and Chemicals organization based in United States,
with around 1090 employees and annual revenues of $371.0 million.
Scentsy operates a diverse technology stack with applications such as
North Payment Processing, Cisco Webex Meetings and Bazaarvoice,
covering areas like Payment Processing, Audio Video and Web Conferencing and Personalization and Product Recommendations.
Scentsy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as North, Cisco Systems and Bazaarvoice.
Scentsy recently adopted applications including
Dematic Warehouse Storage Systems in 2025, Slack Connect in 2022 and Salesforce Sales Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Scentsy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Scentsy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Scentsy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.