Scout & Cellar
2261 Morgan Pkwy Suite 180,
Dallas, 75234, TX,
United States
Dallas, 75234, TX,
United States
1 888-577-2688
Consumer Packaged Goods
Scout & Cellar Technographics
Scout & Cellar Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Scout & Cellar and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7842 Scout & Cellar employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Scout & Cellar has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2022, Ada AI Chatbot for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Scout & Cellar is running and its propensity to invest more and deepen its relationship with Oracle , Ada Support , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Scout & Cellar revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Scout & Cellar intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Scout & Cellar Tech Stack and Enterprise Applications
Scout & Cellar ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, Scout & Cellar implemented Oracle NetSuite ERP as its core system for financial operations, reflecting a corporate initiative within the Consumer Packaged Goods business to consolidate finance and accounting systems. The implementation targeted ERP Financial capabilities to centralize transactional accounting and financial reporting across corporate finance functions.
The deployment configured Oracle NetSuite ERP general ledger, accounts payable, accounts receivable, fixed assets, billing, and financial reporting modules. Configuration work emphasized chart of accounts rationalization, period close workflow automation, and centralized revenue and expense accounting procedures consistent with ERP Financial requirements.
Operational coverage focused on finance, accounting, procurement and supply chain finance processes, with order to cash, procure to pay and inventory valuation workflows managed within the NetSuite environment. Transactional processing and financial control points were oriented around a single system of record for ledgers and subledger activity.
Governance and control updates accompanied the rollout, including role based access controls, audit trail enablement, standardized reporting templates and period close governance protocols. The program embedded finance process standardization and formalized change control to support ongoing operational discipline under Oracle NetSuite ERP.
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Scout & Cellar AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ada Support | Legacy | Ada AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Scout & Cellar implemented Ada AI Chatbot on their website, deploying a solution categorized as Chatbots and Conversational AI. The implementation placed the Ada AI Chatbot at the front line of digital customer interactions on the corporate web property, serving as the primary conversational entry point for visitors and shoppers.
Configuration focused on conversation design and intent management, with Ada AI Chatbot configured to handle FAQ resolution, guided product discovery, order status triage, and basic account inquiries. The deployment emphasized structured intent taxonomy, scripted conversational flows, entity extraction for contextual responses, and fallback escalation paths to human agents when required.
Operational coverage centered on e-commerce and customer service touchpoints, with the web chat widget embedded site wide and workflows aligned to support and merchandising teams. Governance established content ownership for conversational copy, a cadence for intent retraining and content updates, and escalation routing to live agents to preserve continuity between automated and human-assisted support.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Scout & Cellar Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Scout & Cellar implemented Microsoft 365 to support Collaboration capabilities observable on their website. The deployment cites Microsoft as the vendor and is embedded in the corporate web presence, indicating an enterprise SaaS tenancy used to deliver productivity and content services across the organization.
The Microsoft 365 implementation encompasses standard Collaboration functional areas including email and calendaring, cloud file storage and sync, document collaboration and intranet content management, and real time messaging and meetings. Configuration commonly centers on Exchange Online for mail, SharePoint Online for content sites, OneDrive for Business for file sync, Microsoft Teams for collaboration, and the Office productivity suite for content authoring and workflow orchestration.
Operational coverage is oriented to web content publishing and internal collaboration across corporate functions such as marketing and operations, as evidenced by Microsoft 365 assets on the public site. Governance in this context typically includes tenant level administration, user provisioning, role based access controls, and content governance to manage publishing workflows and information lifecycle within the Collaboration platform.
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Collaboration | Collaboration |
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2021 | 2021 |
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Scout & Cellar Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2020 | 2020 |
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Scout & Cellar eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2020 | 2020 |
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Scout & Cellar CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Scout & Cellar PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Scout & Cellar IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Scout & Cellar
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Controller | Director | Finance | |
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Head Of Marketing | Director | Marketing | |
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Support Operations Lead | Manager | Operations | |
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Senior Customer Support Operations Manager | Manager | Customer Service | |
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Senior Director of Technology Delivery | Director | IT | |
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Director, Digital Customer Experience | Director | Customer Service | |
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Apps Being Evaluated by Scout & Cellar Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Scout & Cellar IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Scout & Cellar digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Scout & Cellar Technographics
Scout & Cellar is a Consumer Packaged Goods organization based in United States,
with around 7842 employees and annual revenues of $1.10 billion.
Scout & Cellar operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Ada AI Chatbot and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Scout & Cellar has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Ada Support and Microsoft.
Scout & Cellar recently adopted applications including
Oracle NetSuite ERP in 2022, Zendesk Chat in 2022 and Zendesk Support Ticketing System in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Scout & Cellar’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Scout & Cellar’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Scout & Cellar technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.