AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Sea Gems Tech Stack and Enterprise Applications

Sea Gems AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022 Sea Gems implemented Rocket.chat on its website. Sea Gems deployed Rocket.chat, a Chatbots and Conversational AI application, to provide an embedded conversational interface for customer-facing interactions and to handle inbound sales and support inquiries via the public site. The implementation emphasizes web-embedded real-time messaging and conversational workflows consistent with the Chatbots and Conversational AI category. Configuration work centers on the Rocket.chat web widget, conversational scripting for automated responses, and routing to internal agents, reflecting standard messaging, chat history capture, and basic bot orchestration capabilities. Operational scope is focused on the Sea Gems website, with the deployment intended for frontline customer service and sales functions at the small distributor level. Management and governance are handled internally, with Sea Gems staff responsible for chat response workflows, content templates, and in-application configuration control to maintain the conversational experience.
Sea Gems Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
In 2013, Sea Gems implemented Google Workspace (Formerly Google G-Suite) as its centralized collaboration platform. The deployment established Google Workspace as the companywide Collaboration suite, providing hosted email, document collaboration, shared drive storage, calendaring, and video meetings for the 15-employee UK distribution business. Administration and governance are managed through the Google Workspace Admin console, with centralized user accounts, domain-managed Gmail, role-based admin privileges, and standard security controls such as two-step verification. Functional modules in active use include Gmail, Google Drive, Google Docs, Google Sheets, Google Calendar, and Google Meet, supporting sales, operations, inventory coordination, and administrative workflows, and the corporate website aligns external contact routing with the domain-managed email infrastructure.
Collaboration Collaboration 2016 2016
Sea Gems Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Algolia Legacy Algolia Search Application, Web and Enterprise Search Content Management n/a 2022 2022
In 2022, Sea Gems implemented Algolia Search on its public website. Algolia Search is employed as the Application, Web and Enterprise Search solution to provide customer facing product and content search across the Sea Gems online catalog. The implementation integrates the Algolia Search engine with the Sea Gems website front end and the company product catalog index, using Algolia Search APIs and client side search widgets to surface real time query suggestions and relevance tuned results. Configuration work focused on catalog indexing, facet and filter configuration, relevance tuning through the Algolia Search dashboard, and establishing an indexing cadence to keep inventory and content current. Operational coverage is limited to the website and customer facing discovery workflows, impacting online product discovery and catalog navigation rather than back office systems.
Content Management Content Management 2021 2021
Sea Gems CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2022 2022
Sea Gems IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Sea Gems

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Sea Gems Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sea Gems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sea Gems digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Sea Gems Technographics
Sea Gems is a Distribution organization based in United Kingdom, with around 15 employees and annual revenues of $2.0 million.
Sea Gems operates a diverse technology stack with applications such as Rocket.chat, Google Workspace (Formerly Google G-Suite) and Algolia Search, covering areas like Chatbots and Conversational AI, Collaboration and Application, Web and Enterprise Search.
Sea Gems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Rocket.chat, Google and Algolia.
Sea Gems recently adopted applications including Rocket.chat in 2022, Algolia Search in 2022 and Microsoft Clarity in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sea Gems’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Sea Gems’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sea Gems technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.