Penzance, TR20 8HX,
United Kingdom
Sea Gems Technographics
Sea Gems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sea Gems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Sea Gems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sea Gems has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Algolia Search for Application, Web and Enterprise Search in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sea Gems is running and its propensity to invest more and deepen its relationship with Rocket.chat , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sea Gems revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sea Gems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sea Gems Tech Stack and Enterprise Applications
Sea Gems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 Sea Gems implemented Rocket.chat on its website. Sea Gems deployed Rocket.chat, a Chatbots and Conversational AI application, to provide an embedded conversational interface for customer-facing interactions and to handle inbound sales and support inquiries via the public site.
The implementation emphasizes web-embedded real-time messaging and conversational workflows consistent with the Chatbots and Conversational AI category. Configuration work centers on the Rocket.chat web widget, conversational scripting for automated responses, and routing to internal agents, reflecting standard messaging, chat history capture, and basic bot orchestration capabilities.
Operational scope is focused on the Sea Gems website, with the deployment intended for frontline customer service and sales functions at the small distributor level. Management and governance are handled internally, with Sea Gems staff responsible for chat response workflows, content templates, and in-application configuration control to maintain the conversational experience.
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Sea Gems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Sea Gems implemented Google Workspace (Formerly Google G-Suite) as its centralized collaboration platform. The deployment established Google Workspace as the companywide Collaboration suite, providing hosted email, document collaboration, shared drive storage, calendaring, and video meetings for the 15-employee UK distribution business.
Administration and governance are managed through the Google Workspace Admin console, with centralized user accounts, domain-managed Gmail, role-based admin privileges, and standard security controls such as two-step verification. Functional modules in active use include Gmail, Google Drive, Google Docs, Google Sheets, Google Calendar, and Google Meet, supporting sales, operations, inventory coordination, and administrative workflows, and the corporate website aligns external contact routing with the domain-managed email infrastructure.
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Collaboration | Collaboration |
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2016 | 2016 |
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Sea Gems Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2022 | 2022 |
In 2022, Sea Gems implemented Algolia Search on its public website. Algolia Search is employed as the Application, Web and Enterprise Search solution to provide customer facing product and content search across the Sea Gems online catalog.
The implementation integrates the Algolia Search engine with the Sea Gems website front end and the company product catalog index, using Algolia Search APIs and client side search widgets to surface real time query suggestions and relevance tuned results. Configuration work focused on catalog indexing, facet and filter configuration, relevance tuning through the Algolia Search dashboard, and establishing an indexing cadence to keep inventory and content current. Operational coverage is limited to the website and customer facing discovery workflows, impacting online product discovery and catalog navigation rather than back office systems.
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Content Management | Content Management |
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2021 | 2021 |
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Sea Gems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Sea Gems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Sea Gems
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Sea Gems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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