Seattle Public Utilities
700 5th Ave,
Seattle, 98104, WA,
United States
Seattle, 98104, WA,
United States
1 206-684-3000
Utilities
Seattle Public Utilities Technographics
Seattle Public Utilities Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Seattle Public Utilities and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Seattle Public Utilities employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Seattle Public Utilities has purchased the following applications: IBM Maximo for Enterprise Asset Management in 2014, Accruent RedEye EDMS for Document Management in 2021, IBM Cognos TM1 for EPM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Seattle Public Utilities is running and its propensity to invest more and deepen its relationship with IBM , Accruent , Ingeniux or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Seattle Public Utilities revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Seattle Public Utilities intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Seattle Public Utilities Tech Stack and Enterprise Applications
Seattle Public Utilities ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Seattle Public Utilities implemented IBM Maximo as its Enterprise Asset Management platform. IBM Maximo serves as SPU's Work and Asset Management software platform and is operated by the Work Management System group within the Finance and Administration branch.
Configuration and operational responsibilities emphasize asset and work management capabilities, including design and maintenance of operating location and functional equipment hierarchies to support work execution. The Maximo environment is managed for data and metadata quality, with explicit duties to design tools for asset onboarding, apply data profiling methods to measure and remediate information quality, and author reporting artifacts.
Maximo at SPU is integrated with other operational and enterprise systems, explicitly CC&B, GIS, I-SCADA, Summit, and Granite CCTV, with the Maximo Data Administrator acting as the integration point of contact. Operational coverage spans multiple SPU branches and lines of business, supporting asset stewardship across Seattle's drinking water, sewer, drainage, garbage and recycling services that serve more than 650,000 residential and 60,000 business customers. The role participates as a Maximo subject matter expert on TECH CIP projects and cross-application initiatives.
The Maximo Data Administrator functions as a lead application steward, guiding policies and standards for information stewardship and governance, and reviewing the Maximo roadmap to assess technical dependencies and risks. This position coordinates change management with Seattle IT, standardizes information stewardship processes for utility assets, and drives the technical implementation of tools that align Maximo usability with business processes. Day to day responsibilities include triage of user issues, investigation and remediation of performance problems, and prioritization of technical fixes.
The job description emphasizes experience with database systems, data profiling, and BI reporting and analysis, with IBM Cognos cited as a desired reporting capability. Centralizing Maximo stewardship inside SPU's WMS group establishes a governance and operational model that focuses on asset data quality, integration oversight, and continuous application support for IBM Maximo as the Enterprise Asset Management solution.
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Seattle Public Utilities Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent RedEye EDMS | Document Management | Content Management | n/a | 2021 | 2022 |
In 2021, Seattle Public Utilities implemented Accruent RedEye EDMS as its Document Management platform to modernize engineering records and accelerate plan processing across the Seattle region. The Accruent RedEye EDMS deployment targeted engineering records management and public records workflows, aligning document capture, indexing, and retrieval with municipal operations.
The implementation configured core Document Management capabilities including automated document capture and ingestion, metadata indexing, version control, full text search, and records retention controls. Workflows were instrumented for plan review routing, approvals, and digital markups to speed plan processing and reduce the need for in person records access.
Accruent RedEye EDMS was integrated with SPU's GIS environment to attach spatial metadata to engineering plans and to present records in a map driven context for field crews and planners. The program moved through a staged rollout, with system go live in 2022 and the launch of public record processes and an online portal in 2023 to extend access to external stakeholders.
Operational scope encompassed engineering, records management, and public records functions, with governance focused on centralized access controls, role based permissions, and revised record request workflows. Seattle Public Utilities reported outcomes including faster plan processing, reduced physical office visits for records in the Seattle region, improved accessibility, and reduced administrative burden.
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Web Content Management | Content Management |
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2022 | 2022 |
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Seattle Public Utilities EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Cognos TM1 | EPM | EPM | n/a | 2018 | 2018 |
In 2018 Seattle Public Utilities implemented IBM Cognos TM1 as its EPM platform to centralize financial planning and analytical workflows. The deployment placed IBM Cognos TM1 at the center of the utilitys planning architecture, with explicit ties to budgeting, forecasting, and multidimensional analysis capabilities required by finance and planning stakeholders.
The implementation followed a client server model managed by the IT Systems Administrator and the Server group, including client side installation of TM1/Planning Analytics, server provisioning, backup and restore procedures, security configuration, user and group setup, ongoing performance monitoring, and patch and version management. Functional workstreams emphasized OLAP cube design and modeling, planning and budgeting models, scenario and what if analysis, and the creation of data source views and reporting packages to feed BI consumption.
Integrations were executed with the organizations financial data warehouse, with Oracle developers and database administrators collaborating to maintain ETL processes and ensure data integrity for TM1 loads and Cognos reporting. Operational coverage included finance and IT teams, with project teams, subject matter experts, and business analysts running design sessions, user acceptance testing, and governance activities focused on data quality assurance and security controls.
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Seattle Public Utilities IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Seattle Public Utilities
| First Name | Last Name | Title | Function | Department | Phone | |
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Utility Asset Information Program Manager | Manager | IT | |
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Watershed Operations Manager | Manager | Operations | |
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Work & Asset Management Advisor / Business Technology Support Program Manager | Manager | IT | |
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General Manager | Manager | Finance | |
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Drinking Water Systems & Infrastructure Planning Engineer | Manager | IT | |
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IT Portfolio Planning Advisor | Manager | Investment | |
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Facilities Project Manager | Manager | Operations | |
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Apps Being Evaluated by Seattle Public Utilities Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Seattle Public Utilities IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Seattle Public Utilities digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Seattle Public Utilities Technographics
Seattle Public Utilities is a Utilities organization based in United States,
with around 1500 employees and annual revenues of $1.00 billion.
Seattle Public Utilities operates a diverse technology stack with applications such as
IBM Maximo, Accruent RedEye EDMS and IBM Cognos TM1,
covering areas like Enterprise Asset Management, Document Management and EPM.
Seattle Public Utilities has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IBM and Accruent.
Seattle Public Utilities recently adopted applications including
Ingeniux CMS Experience Platform in 2022, Cloudflare CDN in 2022 and Accruent RedEye EDMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Seattle Public Utilities’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Seattle Public Utilities’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Seattle Public Utilities technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.