Second Harvest Heartland
7101 Winnetka Avenue N.,
Brooklyn Park, 55428, MN,
United States
Brooklyn Park, 55428, MN,
United States
1 651-484-5117
Non Profit
Second Harvest Heartland Technographics
Second Harvest Heartland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Second Harvest Heartland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Second Harvest Heartland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Second Harvest Heartland has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Microsoft 365 for Collaboration in 2017, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Second Harvest Heartland is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Auction Harmony or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Second Harvest Heartland revenues, which have grown to $238.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Second Harvest Heartland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Second Harvest Heartland Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Microsoft Dynamics NAV | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2011 | 2012 |
In 2011 Second Harvest Heartland migrated from Microsoft Dynamics NAV to Oracle NetSuite ERP. Oracle NetSuite ERP was implemented to serve ERP Financial requirements and centralize transactional finance processes for a nonprofit organization of roughly 200 employees and $238 million in revenue.
The implementation focused on core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed asset accounting, and financial reporting and budgeting workflows. Project staffing and ongoing support emphasized candidates with Navision experience and Jet Reporting skills to preserve reporting continuity and to accelerate reconciliation and period close configuration during the transition.
Deployment followed a cloud-first model consistent with Oracle NetSuite ERP, provisioning a centralized finance instance to consolidate ledger and subledger activity across the organization. Operational coverage prioritized finance and accounting functions, with configuration aligned to nonprofit chart of accounts structure and internal control requirements.
Governance and rollout emphasized phased data migration from Microsoft Dynamics NAV, role-based access and accounting workflow standardization, and training for finance staff on new reporting and period close procedures. Preference for Navision and Jet Reporting capability was explicitly used to bridge historical reporting practices into the Oracle NetSuite ERP environment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Second Harvest Heartland implemented Microsoft 365. Microsoft 365 serves as the organization's Collaboration platform and is referenced on the Second Harvest Heartland public website, positioning the application as the primary toolkit for internal communications and document access.
The deployment centers on standard Microsoft 365 capabilities common to the Collaboration category, including Exchange Online email, SharePoint Online content management, OneDrive file storage, Microsoft Teams collaboration, and Office desktop and web applications. Configuration work emphasized tenant provisioning, identity and access controls, mailbox and document lifecycle settings, and role based access to secure organizational content.
Operational coverage spans the nonprofit's approximately 200 staff and supports business functions such as volunteer coordination, fundraising, operations, and administrative teams. Governance appears to be organized around centralized tenant administration, policy driven retention and sharing controls, and managed user provisioning to align Collaboration workflows with organizational processes.
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Event Management | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Second Harvest Heartland deployed Hotjar on its public-facing website. The Hotjar implementation supports Customer Experience use cases for web analytics and user research across the nonprofit's digital channels and informs web content and engagement decisions.
Deployment centered on the Hotjar site snippet to capture session recordings and heatmaps. Configuration included funnel and form analytics and on-site feedback widgets to surface qualitative user insights and support hypothesis-driven UX iteration.
Operational ownership was scoped to the web and marketing teams, who received administrative access to Hotjar dashboards and recordings, and the implementation was instrumented across the public website to support UX optimization and content effectiveness workflows. Governance focused on role-based access, sampling configuration, and data retention settings to align monitoring with organizational privacy and operational policies.
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Donor and Fundraising Management | CRM |
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2014 | 2014 |
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Donor and Fundraising Management | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Second Harvest Heartland
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Second Harvest Heartland Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Second Harvest Heartland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Second Harvest Heartland digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Second Harvest Heartland Technographics
Second Harvest Heartland is a Non Profit organization based in United States,
with around 200 employees and annual revenues of $238.0 million.
Second Harvest Heartland operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Microsoft 365 and Hotjar,
covering areas like ERP Financial, Collaboration and Customer Experience.
Second Harvest Heartland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Contentsquare.
Second Harvest Heartland recently adopted applications including
Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and Tealium IQ Tag Management in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Second Harvest Heartland’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Second Harvest Heartland’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Second Harvest Heartland technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.