Porto, 4100-130,
Portugal
Seguros Continente Portugal Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Seguros Continente Portugal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 259 Seguros Continente Portugal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Seguros Continente Portugal has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, CKEditor for Content Management in 2013, BySide Cloud Contact Centre for Call Center in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Seguros Continente Portugal is running and its propensity to invest more and deepen its relationship with Google , Microsoft , CKSource or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Seguros Continente Portugal revenues, which have grown to $46.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Seguros Continente Portugal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CKSource | Legacy | CKEditor | Content Management | Content Management | n/a | 2013 | 2013 |
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Web Content Management | Content Management |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BySide | Legacy | BySide Cloud Contact Centre | Call Center | CRM | n/a | 2011 | 2011 |
In 2011, Seguros Continente Portugal implemented BySide Cloud Contact Centre. The deployment used BySide Cloud Contact Centre in the Call Center category to support the insurer's customer service and sales contact channels in Portugal.
The implementation leveraged BySide contact centre modules alongside Click2Call capability, enabling inbound contact routing, agent-assisted outbound callbacks, and digital lead activation workflows. Configuration focused on call handling and queue management, and on routing digital leads into sales conversion pathways.
Operational coverage addressed Seguros Continente's customer service and sales teams across Portugal, and BySide's vendor testimonial records the company as a partner since 2011. Governance centered on centralized contact handling and lead activation processes to improve contact handling and digital lead conversion.
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2025 | 2025 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2011 | 2011 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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