Medellin, 50034,
Colombia
Seguros SURA Colombia Technographics
Seguros SURA Colombia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Seguros SURA Colombia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 63292 Seguros SURA Colombia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Seguros SURA Colombia has purchased the following applications: Oracle Health Insurance Claims Administration Cloud for Core Admin Processing System in 2023, Microsoft 365 for Collaboration in 2020, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Seguros SURA Colombia is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Seguros SURA Colombia revenues, which have grown to $7.37 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Seguros SURA Colombia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Seguros SURA Colombia Tech Stack and Enterprise Applications
Seguros SURA Colombia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Health Insurance Claims Administration Cloud | Core Admin Processing System | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Seguros SURA Colombia implemented Oracle Health Insurance Claims Administration Cloud as a core element of its Core Admin Processing System modernization and cloud migration strategy. The deployment was executed on Oracle Cloud infrastructure and aligned with the company objective to centralize personal insurance operations and handle high volumes of health claims data securely and at scale.
The implementation focused on claims administration for health insurance, extending end to end into provider administration, benefits administration, customer care management, billing, underwriting support, and policy configuration via Oracle Insurance Policy Administration. Oracle Health Insurance Claims Administration Cloud was configured to support standard claims workflows, adjudication rules, provider network management, and benefit validation consistent with Core Admin Processing System functional patterns.
Integrations were centered on Oracle suite interoperability, with Oracle Insurance Policy Administration integrated into the operational stack and the Oracle Cloud architecture used to enable continuous application updates and product configuration. The pairing of Oracle Health Insurance Claims Administration Cloud with OIPA created a unified processing layer that supports policy to claim lifecycles and service orchestration for customer care and provider interactions.
Governance and operational enablement included centralized project oversight from SURA core teams, training programs to build cloud-native skills internally, and process adjustments to shift routine operational effort toward higher value activities. Project communications emphasized risk management, prediction, and prevention as operational priorities, and the CORE program management team guided rollout sequencing for personal insurance lines.
Explicit outcomes reported during the transition include service stability of 97.7 percent, reductions in operating times for selected processes, improved security and quality of insurance operations, and resolution of technological obsolescence in key support components. Oracle Health Insurance Claims Administration Cloud remains the transactional claims engine within Seguros SURA Colombia's Core Admin Processing System environment.
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Insurance Policy Administration | ERP Services and Operations |
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2023 | 2023 |
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Seguros SURA Colombia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Seguros SURA Colombia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
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Marketing Analytics, Data Management Platform | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2018 | 2018 |
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Seguros SURA Colombia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Seguros SURA Colombia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Seguros SURA Colombia
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Apps Being Evaluated by Seguros SURA Colombia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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