Trowbridge, BA14 8RT,
United Kingdom
Selwood Housing Technographics
Selwood Housing Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Selwood Housing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Selwood Housing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Selwood Housing has purchased the following applications: Microsoft 365 for Collaboration in 2020, WooCommerce for eCommerce in 2021, Microsoft Dynamics 365 Customer Engagement for Customer Engagement in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Selwood Housing is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Selwood Housing revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Selwood Housing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Selwood Housing Tech Stack and Enterprise Applications
Selwood Housing Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Selwood Housing deployed Microsoft 365 as its Collaboration platform. The implementation uses Microsoft 365 as a cloud SaaS tenancy to deliver core Collaboration capabilities, including email and calendaring, real-time communication and meetings, and cloud document collaboration and storage through integrated Office web apps and content services.
Microsoft 365 is also referenced and utilized on Selwood Housing public website, indicating use of tenant-hosted services for customer or public facing content alongside internal staff access. The rollout covers organization wide staff usage for business functions such as corporate communications, document management and collaborative workflows, with centralized tenant administration, user provisioning and cloud identity and policy controls to govern access and collaboration.
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Collaboration | Collaboration |
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2022 | 2022 |
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Selwood Housing eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Selwood Housing implemented WooCommerce on their website to establish an eCommerce channel for customer transactions and online signups. The deployment uses WooCommerce as the application name and sits on the site’s Automattic-powered CMS, providing a standard eCommerce architecture for catalog presentation, checkout workflows, and order tracking.
Configuration relied on core WooCommerce modules for product catalog management, pricing and inventory controls, checkout and order management, and storefront content integration with the corporate site. Operational scope centers on customer-facing functions, supporting sales, customer service, and marketing through website-driven order capture and content-managed commerce, with store administration and publishing workflows executed through the site CMS to align content authorship and store governance.
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Selwood Housing CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | CRM | n/a | 2023 | 2023 |
In 2023 Selwood Housing migrated its housing management ERP to Microsoft Dynamics 365 Customer Engagement. The program targeted Customer Engagement use cases, moving from an on premise SQL Server HA Aaareon QL version 14 into Microsoft Dynamics 365 Customer Engagement and Power Platform Dataverse environments provisioned for development, test and production. A Solutions Architect acted as technical delivery lead, directing a small business analysis team and working with the development manager, Programme Director and Board to document design, licensing and technical considerations.
The implementation centered on housing case management processes and tenancy rent financials, configuring Dataverse entities, CRM workflows and Power Apps using premium connectors to automate forms and transactional flows. Power BI report ownership and analytics were addressed by loading structured SQL archive data into an Azure data lake and a data warehouse to feed reporting and self service dashboards. Environment separation and Power Platform environment strategies were defined to isolate development, testing and production workloads.
Architecturally the solution was defined around Azure microservices and event driven vendor APIs, including a catalog and ordering process API that integrated three new suppliers for plumbing, electrical and build materials with the housing ERP accounting platform. Integration flow security roles and EntraID role configurations were designed to secure connectors and API access. Microsoft Purview based governance was proposed to catalogue data sources, define RBAC collections, stewardship and owners to support a customer service audit and maintain data lineage.
Governance and operational readiness activities included producing a technical roadmap and security policy proposals, collaborating with a consultancy on data strategy, and supporting the Infrastructure team on BAU tickets and change control for vendor onboarding. The Solutions Architect prepared internal test plans for the BA team, presented project cost forecasts to the Executive and Board, and identified resource risk as part of programme reporting. The implementation emphasized environment isolation, secured integration patterns and documented data stewardship for customer service and tenancy financial workflows.
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Selwood Housing IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2019 | 2019 |
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Selwood Housing ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Selwood Housing IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Selwood Housing CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Selwood Housing
Apps Being Evaluated by Selwood Housing Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||