Phoenix, 85043, AZ,
United States
Sendoso Technographics
Sendoso Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sendoso and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Sendoso employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sendoso has purchased the following applications: Tipalti Invoice Management and Bill Processing System for AP Automation in 2021, Lever by Employ for Applicant Tracking System in 2017, X.ai for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sendoso is running and its propensity to invest more and deepen its relationship with Tipalti , Employ , Block, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sendoso revenues, which have grown to $125.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sendoso intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sendoso Tech Stack and Enterprise Applications
Sendoso ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tipalti | Legacy | Tipalti Invoice Management and Bill Processing System | AP Automation | ERP | n/a | 2021 | 2021 |
In 2021, Sendoso implemented Tipalti Invoice Management and Bill Processing System as its AP Automation solution. The Tipalti Invoice Management and Bill Processing System was deployed to centralize accounts payable workflows across Sendoso's finance and AP teams and is exposed on their website for supplier invoice submission.
Configuration emphasized invoice capture, automated data extraction, and validation to support bill processing and end to end invoice lifecycle management. The deployment included approval routing and configurable business rules for invoice coding and matching, reflecting standard AP Automation functional workflows. A supplier invoice portal and vendor-facing submission flows were established to standardize inbound invoices and reduce manual intake.
Operational scope focused on corporate finance and accounts payable, standardizing invoice intake, review, and bill posting processes. Governance changes aligned approval policies and workflow handoffs to the new Tipalti-driven process, with role based access controls and audit trail capabilities implemented to support payables governance. The implementation unified bill processing operations under Tipalti Invoice Management and Bill Processing System to streamline core AP procedures.
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Sendoso HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017 Sendoso deployed Lever by Employ as its Applicant Tracking System. Lever by Employ is implemented to manage the company's public careers presence and to centralize candidate intake and application processing.
Configuration aligns with standard Applicant Tracking System capabilities, including job posting and requisition management, candidate sourcing and profile tracking, pipeline stage configuration, interview scheduling, and offer workflow orchestration. The implementation includes role based access for recruiters and hiring managers and structured candidate records to support screening and selection workflows.
Lever by Employ is surfaceable on Sendoso's careers site at jobs.lever.co/sendoso, providing an embedded job board and direct application capture from the corporate careers page. Operational coverage centers on Talent Acquisition and HR recruiting activities across Sendoso, consolidating inbound applications through the Lever by Employ interface.
Governance appears focused on standardized hiring workflows, ownership by recruiting and HR, and recorded interview and offer activities within the system to maintain auditability and hiring process consistency. The deployment emphasizes pipeline transparency and coordinated interview scheduling between recruiters and hiring managers.
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Payroll | HCM |
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2018 | 2018 |
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Sendoso AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| X.ai | Legacy | X.ai | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Sendoso implemented X.ai to introduce conversational scheduling and assistant capabilities, leveraging the Chatbots and Conversational AI category to augment client engagement workflows. Sendoso appears on X.ai's customer listing on the vendor website, confirming a public customer relationship with X.ai for conversational automation.
The X.ai deployment focused on core conversational modules common to the Chatbots and Conversational AI category, including natural language understanding for scheduling requests, automated meeting booking workflows, and calendar coordination logic. Configuration work emphasized conversational script tuning, user intent recognition, and appointment orchestration to streamline back and forth scheduling tasks.
Operationally the implementation supported revenue facing and service coordination functions, with configuration oriented toward sales and customer success meeting cadence and internal scheduling efficiency. Governance centered on user provisioning, calendar access controls, and conversational asset management to maintain consistent scheduling behavior across teams.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Sendoso Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Sendoso CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2017 | 2017 |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2019 |
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Sales Enablement | CRM |
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2019 | 2019 |
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Sales Engagement | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2018 | 2018 |
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Sendoso ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Sendoso PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Sendoso IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Sendoso CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sendoso
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sendoso Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||