AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Sergenian's Floor Coverings Tech Stack and Enterprise Applications

Sergenian's Floor Coverings ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
RFMS Legacy RFMS ERP Retail Management ERP Services and Operations n/a 2015 2015
In 2015, Sergenian's Floor Coverings implemented RFMS ERP as its Retail Management application to centralize product item records for the Florida division. The deployment concentrated on catalog and pricing authority, establishing RFMS ERP as the system of record for product attributes used by Florida sales representatives. The implementation configured RFMS ERP product and item maintenance capabilities to capture style and item numbers, manufacturer and supplier attribution, and square footage as a primary unit of measure. Functional activity centered on product catalog maintenance, pricing updates, and attribute management consistent with typical Retail Management product data workflows. Operational scope was explicitly the Florida division, with day to day entry and updates performed by staff responsible for product data and merchandising, working directly with Florida sales representatives on product offerings. The system served as the central source for item definitions, pricing, manufacturers, suppliers, and square footage metrics that inform sales-facing product decisions. Governance emphasized ongoing catalog stewardship, with routine processes for entering new products, updating pricing and maintaining supplier and manufacturer information within RFMS ERP. RFMS ERP was referenced throughout as the Retail Management application used by Sergenian's Floor Coverings to manage product items and pricing for the Florida business unit.
Sergenian's Floor Coverings Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Sergenian's Floor Coverings deployed Microsoft 365. Microsoft 365 is used on their website and serves as the organizationwide Collaboration platform for internal communication and content sharing. The implementation leverages core Microsoft 365 capabilities consistent with the Collaboration category, including hosted email, cloud file storage and sync, team chat and meetings, and SharePoint based content collaboration to support document co authoring and group workspaces. Tenant administration and Microsoft identity services are used for user provisioning, single sign on, and access control, aligning platform configuration with standard collaboration workflows. Operational coverage spans corporate staff and retail store teams, supporting sales, operations, and back office functions through unified communication and document collaboration. Governance is managed at the tenant level via centralized policy and content governance for SharePoint and OneDrive, with rollout activities focused on user provisioning, access policy enforcement, and endpoint configuration using Microsoft 365 administration tools.
Sergenian's Floor Coverings CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Invoca Legacy Invoca Call Tracking Call Tracking and Recording CRM n/a 2016 2016
In 2016 Sergenian's Floor Coverings implemented Invoca Call Tracking on its website to capture inbound phone leads and enable call-level marketing attribution. Invoca Call Tracking is deployed as the company’s Call Tracking and Recording layer, instrumented across site pages where phone-driven conversions originate and configured to surface call events for campaign analysis. The implementation leverages category-aligned capabilities such as dynamic number insertion, call attribution and call recording to link website sessions to phone interactions, and the Invoca Call Tracking deployment is implemented via on-site tagging and managed number pools. Operational ownership is centered on marketing for campaign attribution and on-store sales and customer service for inbound call handling, with workflows adjusted to tag and route calls for downstream sales follow up.
Customer Experience CRM 2016 2016
Sergenian's Floor Coverings IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Sergenian's Floor Coverings

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Sergenian's Floor Coverings Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sergenian's Floor Coverings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sergenian's Floor Coverings digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Sergenian's Floor Coverings Technographics
Sergenian's Floor Coverings is a Retail organization based in United States, with around 100 employees and annual revenues of $12.0 million.
Sergenian's Floor Coverings operates a diverse technology stack with applications such as RFMS ERP, Microsoft 365 and Invoca Call Tracking, covering areas like Retail Management, Collaboration and Call Tracking and Recording.
Sergenian's Floor Coverings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as RFMS, Microsoft and Invoca.
Sergenian's Floor Coverings recently adopted applications including Cloudflare CDN in 2020, Invoca Call Tracking in 2016 and Wufoo Forms in 2016, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sergenian's Floor Coverings’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Sergenian's Floor Coverings’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sergenian's Floor Coverings technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.