AI Buyer Insights:

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Michelin, an e2open customer evaluated Oracle Transportation Management

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

Servei Públic d'Ocupació de Catalunya (SOC)
Location
Carrer de Llull, 297 - 307,
Barcelona, 8019,
Spain
Website
https://www.serveiocupacio.gencat.cat/
Phone
34 935 53 61 00
Artw industry
Government
Employee
Revenue

Servei Públic d'Ocupació de Catalunya (SOC) Technographics

Servei Públic d'Ocupació de Catalunya (SOC) Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Servei Públic d'Ocupació de Catalunya (SOC) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Servei Públic d'Ocupació de Catalunya (SOC) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Servei Públic d'Ocupació de Catalunya (SOC) has purchased the following applications: Artificial Solutions Teneo AI Platform for Chatbots and Conversational AI in 2017, Akamai mPulse for Application Performance Management in 2021, Akamai CDN for Content Delivery Network in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Servei Públic d'Ocupació de Catalunya (SOC) is running and its propensity to invest more and deepen its relationship with Artificial Solutions , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Servei Públic d'Ocupació de Catalunya (SOC) revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Servei Públic d'Ocupació de Catalunya (SOC) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Servei Públic d'Ocupació de Catalunya (SOC) Tech Stack and Enterprise Applications

Servei Públic d'Ocupació de Catalunya (SOC) AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Artificial Solutions Legacy Artificial Solutions Teneo AI Platform Chatbots and Conversational AI AI-Powered Application x 2017 2018
In 2017, Servei Públic d'Ocupació de Catalunya (SOC) implemented the Artificial Solutions Teneo AI Platform for Chatbots and Conversational AI. The deployment created a public-facing conversational agent named Sandra to provide a lower-cost and more efficient service alternative to office-based staff, and to capture qualitative user intent data that website analytics could not reveal. The implementation configured Sandra with conversational knowledge management, chat logging and analytics, and multi-turn dialogue handling consistent with Chatbots and Conversational AI capabilities. SOC used the Artificial Solutions Teneo AI Platform to capture and persist individual chat transcripts, enabling analysts to read chat logs and maintain the bot's knowledge base with up-to-date responses. Operationally the platform was embedded on SOC's public website to support web self-service for jobseekers and citizens, shifting first-contact interactions from in-person counters to an automated channel. The rollout affected digital customer service operations and IT communications governance, with SOC's technology and communications teams responsible for content curation and ongoing tuning of bot behavior. Governance practices established around Sandra focused on continuous knowledge updates driven by transcript analysis, closing the gap between page-level website analytics and actual user intent. SOC were able to analyse exactly what website users are asking for, identify what users could not find online, and keep the Artificial Solutions Teneo AI Platform knowledge up to date and accurate, while achieving the stated objective of lower-cost and more efficient service.
Servei Públic d'Ocupació de Catalunya (SOC) ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Akamai Legacy Akamai mPulse Application Performance Management ITSM n/a 2021 2021
In 2021 Servei Públic d'Ocupació de Catalunya (SOC) deployed Akamai mPulse to instrument its public website for performance telemetry. Akamai mPulse, an Application Performance Management solution, was implemented to capture real user monitoring data and front end performance metrics across the SOC web portal. The deployment was executed by embedding the Akamai mPulse JavaScript beacon into the SOC site pages so client side page timing, resource timing, and user experience signals are sent to Akamai for analysis. Operational ownership is described in the implementation as being within the SOC digital services and IT teams, with the Application Performance Management data used to support web operations, citizen-facing digital services, and incident troubleshooting across the public portal.
Servei Públic d'Ocupació de Catalunya (SOC) IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Akamai Legacy Akamai CDN Content Delivery Network IaaS n/a 2020 2020
In 2020 Servei Públic d'Ocupació de Catalunya (SOC) implemented Akamai CDN on its public website https://www.serveiocupacio.gencat.cat/. The deployment uses Akamai CDN as a Content Delivery Network to handle public web content distribution and static asset delivery for SOC's online employment services. The implementation architecture centers on edge caching and origin configuration, with Akamai edge nodes serving cached HTML, CSS, JavaScript and media while fetching updates from SOC origin servers according to cache-control rules. Operational configuration includes TLS termination and certificate management at the edge, cache invalidation workflows using programmatic purge mechanisms, and configuration of HTTP caching headers and time to live settings to align with SOC content publishing cadence. Governance changes focused on integrating cache control into content publishing and establishing web operations and content team processes for purge requests and certificate lifecycle management.

IT Decision Makers and Key Stakeholders at Servei Públic d'Ocupació de Catalunya (SOC)

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Servei Públic d'Ocupació de Catalunya (SOC) Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Servei Públic d'Ocupació de Catalunya (SOC) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Servei Públic d'Ocupació de Catalunya (SOC) digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Servei Públic d'Ocupació de Catalunya (SOC) Technographics
Servei Públic d'Ocupació de Catalunya (SOC) is a Government organization based in Spain, with around 150 employees and annual revenues of $20.0 million.
Servei Públic d'Ocupació de Catalunya (SOC) operates a diverse technology stack with applications such as Artificial Solutions Teneo AI Platform, Akamai mPulse and Akamai CDN, covering areas like Chatbots and Conversational AI, Application Performance Management and Content Delivery Network.
Servei Públic d'Ocupació de Catalunya (SOC) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Artificial Solutions and Akamai.
Servei Públic d'Ocupació de Catalunya (SOC) recently adopted applications including Akamai mPulse in 2021, Akamai CDN in 2020 and Artificial Solutions Teneo AI Platform in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Servei Públic d'Ocupació de Catalunya (SOC)’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Servei Públic d'Ocupació de Catalunya (SOC)’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Servei Públic d'Ocupació de Catalunya (SOC) technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.