Service by Medallion
411 Clyde Ave,
Mountain View, 94043, CA,
United States
Mountain View, 94043, CA,
United States
1 833-987-2031
Professional Services
Service by Medallion Technographics
Service by Medallion Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Service by Medallion and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Service by Medallion employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Service by Medallion has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Jobvite for Recruiting, Applicant Tracking System in 2014, Twilio Segment for Customer Data Platform in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Service by Medallion is running and its propensity to invest more and deepen its relationship with Oracle , Jobvite , Twilio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Service by Medallion revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Service by Medallion intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Service by Medallion Tech Stack and Enterprise Applications
Service by Medallion ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, Service by Medallion implemented Oracle NetSuite ERP. The Oracle NetSuite ERP deployment targeted the ERP Financial domain to centralize accounting and project operations functions, providing a single system to manage billing, vendor invoicing, contract records, and client file maintenance.
Configuration emphasized project accounting and billing workflows to capture change orders and incorporate them into monthly billing cycles. The implementation standardized document management for contracts, insurance forms, cost reports, employment offers, and status change forms, and embedded administrative templates and approval steps for department use.
Operational integrations and coordination included Accounting, operations managers, project managers, EH&S, field managers, and staffing agencies. NetSuite was used to collect and verify billing from vendors and subcontractors in collaboration with Accounting, and to reconcile timecard and payroll data with ADP/Paycom as part of time entry validation and payroll readiness.
Governance and process controls focused on auditing timecards for accuracy including job numbers, names, signatures, hours and dates, establishing approval workflows for staffing agency billing with owners and project managers, and recording field safety inspections to support customer safety compliance. The implementation supported administrative and field support functions across Accounting, Field Operations, EH&S, and HR to ensure change orders, compliance checks, and billing accuracy were enforced within the ERP Financial environment.
|
Service by Medallion HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobvite | Legacy | Jobvite | Recruiting, Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Service by Medallion implemented Jobvite as its Recruiting,Applicant Tracking System to power the company careers page. Jobvite is embedded on the public careers site, capturing job postings and candidate applications through branded application forms. The deployment centralizes applicant intake and provides the talent acquisition team with a single system of record for sourcing and tracking candidates.
Functional capabilities align with standard ATS workflows, including job requisition posting, candidate profile management, applicant tracking, interview scheduling, and workflow automation configured for professional services hiring cycles. Configuration emphasizes a branded career site experience and automated routing to HR and hiring managers, with governance maintained by corporate talent acquisition to standardize requisition approvals and candidate communications. Jobvite serves as the central recruiting platform for Service by Medallion, providing an integrated front end for candidates and operational tooling for recruiters and hiring managers.
|
Service by Medallion CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Segment | Customer Data Platform | CRM | n/a | 2020 | 2020 |
In 2020, Service by Medallion implemented Twilio Segment as its Customer Data Platform on its corporate website to centralize customer event capture for marketing and analytics. The implementation uses Twilio Segment to collect web interactions and form submissions, establishing a single source of truth for website touchpoints and aligning the Customer Data Platform with commercial customer engagement functions.
Configuration work focused on a structured tracking plan and event schema, using Twilio Segment capabilities for event ingestion, identity stitching, and profile enrichment consistent with Customer Data Platform functionality. The deployment emphasized client side web tracking and standardized event names, enabling downstream consumption through a unified event stream and audience definitions.
Operational coverage is scoped to the public website and its interaction points, with data routed from Twilio Segment to downstream systems supporting marketing operations, analytics, and customer engagement workflows. The implementation narrative centers on web instrumentation and centralized data collection rather than desktop or mobile native SDKs.
Governance established clear ownership between marketing and analytics teams, with a stewarded tracking plan and change control for event schema updates. Rollout and ongoing management prioritized incremental updates to the website instrumentation and schema, preserving data consistency in the Customer Data Platform.
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
Service by Medallion IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Service by Medallion
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Director of Administration | Director | Finance | |
|
|
|
Director of Operations | Director | Finance | |
|
|
|
President | CXO | Finance | |
|
|
|
Accounting Manager | Manager | Finance | |
|
|
|
Senior Accounting Manager | Manager | Finance | |
|
Apps Being Evaluated by Service by Medallion Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Service by Medallion IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Service by Medallion digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Service by Medallion Technographics
Service by Medallion is a Professional Services organization based in United States,
with around 600 employees and annual revenues of $100.0 million.
Service by Medallion operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Jobvite and Twilio Segment,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Customer Data Platform.
Service by Medallion has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Jobvite and Twilio.
Service by Medallion recently adopted applications including
Cloudflare CDN in 2021, Twilio Segment in 2020 and Privy Email in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Service by Medallion’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Service by Medallion’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Service by Medallion technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.