Palo Alto, 94306, CA,
United States
Service Rocket Technographics
Service Rocket Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Service Rocket and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 Service Rocket employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Service Rocket has purchased the following applications: Oracle NetSuite TribeHR for Core HR in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Service Rocket is running and its propensity to invest more and deepen its relationship with Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Service Rocket revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Service Rocket intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Service Rocket Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite TribeHR | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Service Rocket implemented Oracle NetSuite TribeHR to centralize Core HR functions for its 170-employee media organization in the United States. The deployment used the cloud-native Oracle NetSuite TribeHR application to consolidate employee records and standardize HR administrative workflows across people operations and HR administration.
Configuration focused on core HR capabilities common to the category, including a centralized employee data model, onboarding and offboarding workflows, time-off and absence tracking, performance review workflows, and configurable approval chains. The implementation emphasized role-based access controls and configurable HR workflows to align manager and HR administrator responsibilities with the company structure.
The architecture leveraged the application as a SaaS service, with project effort concentrated on data model design, user provisioning, and workflow configuration to support hiring, manager approvals, and routine HR case handling. The implementation was scoped to Service Rocket's HR and people operations teams, providing a single system of record for employee lifecycle management.
Governance and operational changes included establishing HR data ownership, standardizing approval processes, and applying the application’s native configuration options for audit trails and reporting. The narrative centers on Service Rocket Oracle NetSuite TribeHR Core HR implementation as the foundation for ongoing HR process orchestration and future integration potential.
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IT Decision Makers and Key Stakeholders at Service Rocket
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Apps Being Evaluated by Service Rocket Executives
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