Merrimack, 3054, NH,
United States
ServiceMaster Elite Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ServiceMaster Elite and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 ServiceMaster Elite employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ServiceMaster Elite has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2012, CareerPlug for Recruiting, Applicant Tracking System in 2020, Sedgwick T&M Pro-Suite for Time Tracking and Billing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ServiceMaster Elite is running and its propensity to invest more and deepen its relationship with Intuit , CareerPlug , Sedgwick or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ServiceMaster Elite revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ServiceMaster Elite intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CareerPlug | Legacy | CareerPlug | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sedgwick | Legacy | Sedgwick T&M Pro-Suite | Time Tracking and Billing | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, ServiceMaster Elite implemented Sedgwick T&M Pro-Suite as its Time Tracking and Billing solution. The vendor site cites ServiceMaster Recovery Management in the United States using T&M Pro for time-and-material billing and for invoice and collections workflows, establishing the application as the central billing and time capture platform for the organization.
The implementation centered on core Time Tracking and Billing capabilities. While the testimonial does not list module names, vendor product descriptions support inferred use of the T&M Pro billing module and field estimating components such as T&M Go or Estimator, enabling field time capture, estimate creation, job costing, billing rule enforcement, and automated invoice generation. Sedgwick T&M Pro-Suite was configured to consolidate time entry and billing rules, and to support invoice lifecycle management consistent with category standard workflows.
Operational coverage emphasized billing, collections, field operations, and estimating teams within the United States, with configuration geared toward centralized invoice processing and clearer transactional transparency. The customer comment explicitly praises transparency and improved collections, indicating outcomes in invoice clarity and receivables workflows. Governance adjustments were aligned to standardize time entry and billing approval processes across field and office staff to sustain consistent invoice and collections execution.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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