ServiceMaster Elite
12 Continental Blvd,
Merrimack, 3054, NH,
United States
Merrimack, 3054, NH,
United States
1 888-245-0354
Professional Services
ServiceMaster Elite Technographics
ServiceMaster Elite Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ServiceMaster Elite and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 ServiceMaster Elite employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ServiceMaster Elite has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2012, CareerPlug for Recruiting, Applicant Tracking System in 2020, Sedgwick T&M Pro-Suite for Time Tracking and Billing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ServiceMaster Elite is running and its propensity to invest more and deepen its relationship with Intuit , CareerPlug , Sedgwick or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ServiceMaster Elite revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ServiceMaster Elite intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ServiceMaster Elite Tech Stack and Enterprise Applications
ServiceMaster Elite ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012 ServiceMaster Elite implemented Intuit QuickBooks Online as its ERP Financial application to support accounts receivable and collections workflows. The rollout targeted the Merrimack, NH operations that generated insurance claim receivables from disaster recovery work, and the implementation emphasized customer account management and payment processing capabilities within the ERP Financial footprint.
Operational configuration centered on Accounts Receivable and Collections functionality, with explicit use of Customer Center capabilities for logging payments and updating customer accounts. Staff responsibilities included maintaining QuickBooks 2012 Enterprise edition records alongside the QuickBooks Online deployment, and workflows were structured to handle insurance claim billing and collections activity across individual and commercial accounts.
Process governance formalized relationships with insurance adjusters and Accounts Payables professionals to streamline claim collections, and an Accounts Receivable and Collections Specialist role managed the operational execution. That specialist managed the collection of 11 million dollars in receivables generated from disaster recovery operations, and day to day activities included payment posting, customer account reconciliation, and claims coordination within Intuit QuickBooks Online.
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ServiceMaster Elite HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CareerPlug | Legacy | CareerPlug | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, ServiceMaster Elite implemented CareerPlug on its website to manage external candidate sourcing and application intake. CareerPlug is deployed as the company Recruiting,Applicant Tracking System and centralizes job postings, online application capture, and candidate record creation for the small professional services firm.
CareerPlug is configured to power the careers page and embed application forms, collect resumes, support screening questions, and maintain candidate status tracking, reflecting standard applicant tracking workflows. Configuration emphasis is on lean hiring stages, automated applicant notifications, and routing of candidate records to hiring managers, consistent with typical Recruiting,Applicant Tracking System capabilities for an organization of this size.
Operational scope covers HR recruiting and hiring functions for ServiceMaster Elite in the United States, with the public website serving as the primary inbound sourcing channel. Governance centers on standardized intake and interview steps and internal configuration ownership by HR, aligning recruiter and hiring manager responsibilities with the Careers page driven CareerPlug instance.
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ServiceMaster Elite ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sedgwick | Legacy | Sedgwick T&M Pro-Suite | Time Tracking and Billing | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, ServiceMaster Elite implemented Sedgwick T&M Pro-Suite as its Time Tracking and Billing solution. The vendor site cites ServiceMaster Recovery Management in the United States using T&M Pro for time-and-material billing and for invoice and collections workflows, establishing the application as the central billing and time capture platform for the organization.
The implementation centered on core Time Tracking and Billing capabilities. While the testimonial does not list module names, vendor product descriptions support inferred use of the T&M Pro billing module and field estimating components such as T&M Go or Estimator, enabling field time capture, estimate creation, job costing, billing rule enforcement, and automated invoice generation. Sedgwick T&M Pro-Suite was configured to consolidate time entry and billing rules, and to support invoice lifecycle management consistent with category standard workflows.
Operational coverage emphasized billing, collections, field operations, and estimating teams within the United States, with configuration geared toward centralized invoice processing and clearer transactional transparency. The customer comment explicitly praises transparency and improved collections, indicating outcomes in invoice clarity and receivables workflows. Governance adjustments were aligned to standardize time entry and billing approval processes across field and office staff to sustain consistent invoice and collections execution.
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ServiceMaster Elite CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2021 | 2021 |
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ServiceMaster Elite IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ServiceMaster Elite
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ServiceMaster Elite Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ServiceMaster Elite IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ServiceMaster Elite digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ServiceMaster Elite Technographics
ServiceMaster Elite is a Professional Services organization based in United States,
with around 30 employees and annual revenues of $3.0 million.
ServiceMaster Elite operates a diverse technology stack with applications such as
Intuit QuickBooks Online, CareerPlug and Sedgwick T&M Pro-Suite,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Time Tracking and Billing.
ServiceMaster Elite has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, CareerPlug and Sedgwick.
ServiceMaster Elite recently adopted applications including
Sedgwick T&M Pro-Suite in 2021, Zoominfo Platform in 2021 and Amazon CloudFront in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ServiceMaster Elite’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ServiceMaster Elite’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ServiceMaster Elite technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.