Quito, 170143,
Ecuador
Servicio de Rentas Internas Ecuador Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Servicio de Rentas Internas Ecuador and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Servicio de Rentas Internas Ecuador employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Servicio de Rentas Internas Ecuador has purchased the following applications: 1MillionBot Chatbot for Chatbots and Conversational AI in 2020, Meteorite Saiku Business Analytics for Analytics and BI in 2016, Liferay Digital Experience Platform (DXP) for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Servicio de Rentas Internas Ecuador is running and its propensity to invest more and deepen its relationship with 1MillionBot , Meteorite , Liferay or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Servicio de Rentas Internas Ecuador revenues, which have grown to $20.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Servicio de Rentas Internas Ecuador intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 1MillionBot | Legacy | 1MillionBot Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Servicio de Rentas Internas Ecuador deployed 1MillionBot Chatbot on its public website. The deployment uses 1MillionBot Chatbot within the Chatbots and Conversational AI category to provide a citizen-facing digital channel for tax information and routine inquiries.
The implementation centers on conversational flows, intent and utterance management, and automated FAQ handling, configured to address common taxpayer queries and guide users through informational pages. 1MillionBot Chatbot was configured with conversational modules for question answering, session-based guidance, and form navigation consistent with Chatbots and Conversational AI functional patterns.
Deployment architecture is web-embedded, delivered through a chat widget integrated into the SRI website to enable real-time interaction without a separate native application. Operational coverage is public-facing, serving website visitors and online taxpayers, aligning the 1MillionBot Chatbot application with citizen-facing service functions.
Governance and operational maintenance focus on content updates, conversation flow refinement, and intent taxonomy management to keep responses current with tax regulations and public information. Operational design includes fallback and escalation mechanisms to ensure human handling of complex cases when automated responses are insufficient.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Meteorite | Legacy | Meteorite Saiku Business Analytics | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
In 2016, Servicio de Rentas Internas Ecuador deployed Meteorite Saiku Business Analytics to publish multidimensional tax and collection statistics via a public Saiku analytics portal. The Meteorite Saiku Business Analytics implementation is classified under Analytics and BI and supports revenue analysis and reporting for finance and tax functions across Ecuador. The deployment is publicly accessible through SRI's Saiku UI, providing transparent distribution of dashboards and multidimensional reports to public stakeholders and internal reporting users.
The implementation uses multidimensional data models and OLAP style cube constructs to deliver tax dashboards, collection trend analysis, dimensional slicing and ad hoc reporting capabilities consistent with Analytics and BI platforms. Functional modules and configurations include prebuilt tax dashboards, dimensional filters for taxpayer segments, time series collection measures, and exportable reporting artifacts aligned to SRI taxonomies. The configuration emphasizes interactive exploration and scheduled publication of curated reports.
Operational coverage is national and oriented to finance and tax reporting, with datasets published on the SRI portal for both public consumption and internal analysis. The Saiku deployment ingests SRI tax and collections feeds and operational reporting extracts to populate the multidimensional models, and the use of the SRI Saiku service is documented on SRI portals and cited in academic analyses that reference the public Saiku analytics offering.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liferay | Legacy | Liferay Digital Experience Platform (DXP) | Web Content Management | Content Management | n/a | 2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
|
2013 | 2013 |
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Apps Development | PaaS |
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2013 | 2013 |
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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