Sesame Communications
720 Olive Way, Suite 1100,
Seattle, 98101, WA,
United States
Seattle, 98101, WA,
United States
1 206-458-7700
Communications
Sesame Communications Technographics
Sesame Communications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sesame Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Sesame Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sesame Communications has purchased the following applications: Conversica AVA.ai Platform for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Sesame Patient Engagement for Customer Engagement in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sesame Communications is running and its propensity to invest more and deepen its relationship with Conversica , Google , Sesame Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sesame Communications revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sesame Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sesame Communications Tech Stack and Enterprise Applications
Sesame Communications AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Conversica | Legacy | Conversica AVA.ai Platform | Chatbots and Conversational AI | AI-Powered Application | x | 2017 | 2018 |
In 2017, Sesame Communications deployed the Conversica AVA.ai Platform to automate lead engagement and streamline hand off to sales. The Conversica AVA.ai Platform was implemented as a Chatbots and Conversational AI solution to support marketing lead qualification and structured handoff processes between marketing and sales at Sesame Communications.
The deployment emphasized a cloud based conversational assistant configured for automated outreach, natural language lead qualification, persistent follow up, and event driven routing to sales when prospects met predefined criteria. Functional modules implemented included automated lead engagement, conversational qualification workflows, scheduled follow up sequences, and handoff orchestration into sales workflows, with governance centered on defining qualification criteria and lead status transitions across the marketing and sales functions.
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Sesame Communications Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Sesame Communications implemented Google Workspace (Formerly Google G-Suite) to centralize cloud email, calendaring and document collaboration. Sesame Communications Google Workspace (Formerly Google G-Suite) Collaboration is visible in their public site footprint and serves as the primary collaboration platform for the organization of roughly 120 employees.
The deployment uses core Google Workspace capabilities common to the Collaboration category, including Gmail for mail routing and Calendar for scheduling, Drive and shared drives for document storage, Docs Sheets and Slides for coauthoring, and Meet for virtual meetings. Administrative controls are managed through the Google Workspace Admin Console for user provisioning, domain management, group-based access, and baseline security and sharing policies, reflecting standard Collaboration configuration and governance patterns.
Operational coverage is organization-wide across the United States based teams, affecting IT administration plus frontline business functions that rely on shared documents and synchronous communication. Governance focus centers on account lifecycle management and group permissioning, with rollout and ongoing administration following typical Collaboration platform practices rather than bespoke integrations or external implementation partners.
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Sesame Communications CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sesame Communications | Legacy | Sesame Patient Engagement | Customer Engagement | CRM | n/a | 2010 | 2010 |
In 2010, Sesame Communications deployed Sesame Patient Engagement on its public website. Sesame Communications implemented Sesame Patient Engagement in 2010 as a Customer Engagement solution to support patient outreach and front-office communication, with the full application name Sesame Patient Engagement referenced in site instrumentation and patient-facing workflows.
The implementation is centered on a web-embedded customer engagement layer that surfaces patient messaging, appointment scheduling, automated reminders, and content delivery directly on patient-facing pages. Operational coverage targets marketing, patient communications, and front-desk functions, and governance is organized around cross functional ownership between marketing and practice operations teams to manage content, messaging cadence, and patient interaction workflows.
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sesame Communications PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Sesame Communications IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Sesame Communications
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Sales Manager | Manager | Sales | |
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Director of Marketing Operations & Specialty Marketing | Director | Marketing | |
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Apps Being Evaluated by Sesame Communications Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sesame Communications IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sesame Communications digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Sesame Communications Technographics
Sesame Communications is a Communications organization based in United States,
with around 120 employees and annual revenues of $20.0 million.
Sesame Communications operates a diverse technology stack with applications such as
Conversica AVA.ai Platform, Google Workspace (Formerly Google G-Suite) and Sesame Patient Engagement,
covering areas like Chatbots and Conversational AI, Collaboration and Customer Engagement.
Sesame Communications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Conversica, Google and Sesame Communications.
Sesame Communications recently adopted applications including
Salesforce Sales Cloud in 2021, Cloudflare CDN in 2020 and Microsoft Azure Cloud Services in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sesame Communications’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sesame Communications’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sesame Communications technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.