Johannesburg, 2191,
South Africa
SGS South Africa Technographics
SGS South Africa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SGS South Africa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 SGS South Africa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SGS South Africa has purchased the following applications: Infor SunSystems for ERP Financial in 2015, Sitecore CMS for Web Content Management in 2014, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SGS South Africa is running and its propensity to invest more and deepen its relationship with Infor , Sitecore , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SGS South Africa revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SGS South Africa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SGS South Africa Tech Stack and Enterprise Applications
SGS South Africa ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, SGS South Africa implemented Infor SunSystems as an ERP Financial application to standardize core finance and accounting workflows across its South Africa operations. The vendor Infor's Infor SunSystems was incorporated into an intern upskilling program that explicitly referenced Infor FMS SunSystem v5, paired with hands-on exposure to Oracle iProc and FileZilla FTP Solution. The stated objective of the program was to equip interns with practical system skills and teamwork capabilities relevant to finance operations.
Configuration emphasis aligned with typical ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, cash management, transaction posting and period close workflows, and basic financial reporting and reconciliation processes. Governance and rollout activity focused on structured training curricula, role-based access practices for finance users and interns, and process-oriented exercises to align bookkeeping and procurement touchpoints with system workflows. The implementation reads as a combined system configuration and operational capability building effort, with Infor SunSystems positioned as the core ERP Financial platform supporting finance and accounting functions and workforce skill development.
|
SGS South Africa Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2014 | 2014 |
In 2014, SGS South Africa deployed Sitecore CMS to power its public website, implementing a Web Content Management solution to support marketing and corporate communications functions. The deployment centralized web content authoring and delivery for the company's South Africa digital presence. Sitecore CMS supports structured content models, page templates, a media library, and multilingual content capabilities aligned with enterprise Web Content Management best practices.
Configuration focused on editorial workflows, role based content approvals, and template driven page composition to standardize publishing across marketing and corporate communications. The implementation emphasized digital experience delivery, modular components, and reusable content blocks, with Sitecore CMS configured for component based authoring and staged publishing. Governance centered on editorial ownership and published content review processes to enforce consistency and brand control.
|
SGS South Africa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, SGS South Africa deployed Hotjar on their public website to capture user behavior and on page feedback. The Hotjar implementation functions as a Customer Experience tool embedded via a site level JavaScript snippet, instrumenting behavioral analytics and session level recording across the public web presence.
Configuration leverages core Hotjar modules such as heatmaps, session recordings, funnels and on site feedback widgets, enabling qualitative and quantitative behavioral analysis. Operational ownership is centered in digital experience, UX and marketing teams, with data feeding web analytics workflows and consent aware capture processes to support UX research, content decisions and conversion analysis.
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
SGS South Africa ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
SGS South Africa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at SGS South Africa
Apps Being Evaluated by SGS South Africa Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||