AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Shakepay Tech Stack and Enterprise Applications

Shakepay Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2020 2020
In 2020, Shakepay implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform across the corporate environment. The presence of Google Workspace on Shakepay's public site indicates routing of corporate communications and site-facing inboxes through Google-managed email and productivity services. The implementation includes core Google Workspace components such as Gmail for email, Google Drive for file storage, Google Docs and Sheets for collaborative authoring, Google Calendar for scheduling, and Google Meet for video conferencing. Administrative functions are handled through the Google Workspace Admin Console to provision accounts, manage groups, and enforce identity controls. Operational coverage extends company wide for Shakepay's roughly 100 employees, supporting product, engineering, customer support, and finance workflows through shared drives, group email addresses, and collaborative document workflows. The website-level use suggests site contact and notification flows are integrated with Google Workspace mailboxes and address management. Governance has been structured via centralized admin controls, group based access, and standard identity policies such as forced two step verification and managed device controls to align with financial services compliance expectations. Google Workspace (Formerly Google G-Suite) provides Shakepay with unified Collaboration capabilities for corporate email, document collaboration, and meeting infrastructure.
Collaboration Collaboration 2022 2022
Shakepay CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Twilio Legacy Twilio Segment Customer Data Platform CRM n/a 2020 2020
In 2020, Shakepay implemented Twilio Segment as its Customer Data Platform, deploying Twilio Segment on their website to capture customer event data. The implementation centers on client-side web instrumentation, with Twilio Segment collecting page events and user identifiers directly from the public site. Configuration work focused on event-level tracking, schema normalization, and persistent user profile construction inside Twilio Segment. The implementation uses identity stitching and attribute enrichment patterns common to Customer Data Platform deployments, enabling unified profiles and standardized event streams for downstream consumption. Operationally the Twilio Segment deployment is scoped to web-origin data and intended to support marketing, product analytics, and customer support workflows. Governance elements include a tracking plan, event taxonomy, and data quality checks to ensure consistent identity resolution and event naming across web sessions.
Customer Support CRM 2020 2020
Marketing Analytics CRM 2020 2020
Shakepay IT Asset Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Trelica Legacy Trelica IT Asset Management (ITAM), SaaS Spend Management IT Asset Management n/a 2021 2021
In 2021, Shakepay implemented Trelica to centralize oversight of cloud and SaaS assets under the IT Asset Management (ITAM),SaaS Spend Management category. The deployment positioned Trelica as the canonical inventory and subscription control plane for Shakepay, establishing a single source of truth for SaaS entitlements and contract metadata. Trelica is referenced by Shakepay as the application driving SaaS lifecycle visibility and cost governance. Configuration emphasized core IT asset management capabilities, including consolidated SaaS inventory, subscription lifecycle tracking, license and seat management, contract repository and renewal tracking, and spend visibility for chargeback and allocation. Automation and policy-oriented features were applied to standardize recurring renewal alerts and to enforce provisioning and deprovisioning workflows consistent with ITAM and SaaS Spend Management practices. The implementation leveraged Trelica to provide centralized reporting on subscription exposures and to support routine audits of vendor entitlements. Operational scope covered IT, finance, and procurement functions, aligning ownership of SaaS records and procurement approvals across those teams. Governance changes included role-based access control, tagging for cost center allocation, and the establishment of procurement approval workflows and nomination processes for SaaS onboarding. Rollout focused on institutionalizing a controlled SaaS procurement lifecycle and consistent recordkeeping using Trelica as the authoritative system for SaaS asset governance.
Shakepay IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2022 2022
Shakepay CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Identity and Access Management (IAM) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Shakepay

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Shakepay Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shakepay IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shakepay digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Shakepay Technographics
Shakepay is a Banking and Financial Services organization based in Canada, with around 100 employees and annual revenues of $10.0 million.
Shakepay operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite), Twilio Segment and Trelica, covering areas like Collaboration, Customer Data Platform and IT Asset Management (ITAM), SaaS Spend Management.
Shakepay has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Twilio and Trelica.
Shakepay recently adopted applications including Slack Connect in 2022, Cloudflare CDN in 2022 and Microsoft Entra ID (formerly Azure Active Directory) in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shakepay’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Shakepay’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shakepay technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.