SHAM Technographics
SHAM Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SHAM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 SHAM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SHAM has purchased the following applications: Cegid Qualiac ERP for ERP Financial in 2017, Microsoft 365 for Collaboration in 2019, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SHAM is running and its propensity to invest more and deepen its relationship with Cegid , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SHAM revenues, which have grown to $495.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SHAM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SHAM Tech Stack and Enterprise Applications
SHAM ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cegid | Legacy | Cegid Qualiac ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, SHAM implemented Cegid Qualiac ERP as its ERP Financial platform for core finance and accounting functions. The deployment positioned Cegid Qualiac ERP to centralize accounting, consolidation and regulatory reporting workflows across SHAM's French finance organization.
The implementation included configuration of standard ERP Financial functional modules, including general ledger, accounts payable, accounts receivable, fixed assets, treasury and consolidation capabilities, with mappings aligned to insurer accounting requirements. Cegid Qualiac ERP was configured to support period close sequencing, intercompany processing and statutory reporting templates consistent with insurance sector practices.
Oui Global served as the implementation partner, executing a phased rollout across finance and accounting teams and providing system configuration, data migration sequencing and user training. Governance was established around a centralized chart of accounts, role based access controls and documented finance process flows to ensure consistent transaction processing and month end governance.
The deployment narrative for SHAM centers on using Cegid Qualiac ERP as the ERP Financial backbone for finance operations, embedding standard financial workflows and controls to support insurer specific accounting and consolidation needs.
|
SHAM Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, SHAM deployed Microsoft 365 to standardize Collaboration across the organization. SHAM is a France-based insurance company with approximately 1,000 employees, and the Microsoft 365 implementation served as the primary collaboration platform for corporate communication and document workflows.
The Microsoft 365 deployment consolidated core collaboration workloads, including Exchange Online for email, SharePoint Online for intranet and document libraries, Microsoft Teams for real-time meetings and chat, and OneDrive for personal file sync. Configuration work focused on tenant-level settings, role based administration, mailbox provisioning, SharePoint site architecture, and Teams governance to align with insurance industry collaboration patterns.
The company uses Microsoft 365 on their website, and the implementation extended to internal teams and corporate functions across the organization. Identity and access control were handled through Azure Active Directory as part of the Microsoft 365 service model, enabling single sign on and centralized user lifecycle management for employees.
Governance emphasized compliance and information protection workflows, with tenant policies for retention, external sharing controls, and conditional access configurations to meet regulatory needs. Rollout was organized around phased user adoption, administrative training, and governance checkpoints to maintain consistent collaboration practices across business units.
|
SHAM CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, SHAM implemented Hotjar on its public website to capture visitor behavior and qualitative analytics. The Hotjar deployment used client-side instrumentation to collect session recordings, heatmaps, conversion funnels, and on-site feedback polls, aligning with Customer Experience capabilities. The scope targeted customer-facing web channels for behavioral analysis and UX evaluation.
Operational adoption involved UX, product, and marketing teams leveraging Hotjar outputs within SHAM's Customer Experience workflows to prioritize UX improvements and content decisions. Governance and rollout emphasized page-level tag configuration, data capture scopes, and visitor consent considerations for France, with Hotjar outputs incorporated into design review and product analytics practices. The implementation remained focused on front-end behavioral telemetry rather than backend transaction systems.
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 |
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
SHAM IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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IT Decision Makers and Key Stakeholders at SHAM
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by SHAM Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SHAM IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SHAM digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD SHAM Technographics
SHAM is a Insurance organization based in France,
with around 1000 employees and annual revenues of $495.0 million.
SHAM operates a diverse technology stack with applications such as
Cegid Qualiac ERP, Microsoft 365 and Hotjar,
covering areas like ERP Financial, Collaboration and Customer Experience.
SHAM has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cegid, Microsoft and Contentsquare.
SHAM recently adopted applications including
ActiveCampaign in 2020, Microsoft 365 in 2019 and Hotjar in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SHAM’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SHAM’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SHAM technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.