Sharpen Technologies
101 W Washington St Ste 600E,
Indianapolis, 46204, IN,
United States
Indianapolis, 46204, IN,
United States
1 855-249-3357
Professional Services
Sharpen Technologies Technographics
Sharpen Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sharpen Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Sharpen Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sharpen Technologies has purchased the following applications: Terminus Chat Experiences for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, Terminus ABM Platform for Account Based Marketing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sharpen Technologies is running and its propensity to invest more and deepen its relationship with Terminus , Ruby , Deepgram or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sharpen Technologies revenues, which have grown to $17.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sharpen Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sharpen Technologies Tech Stack and Enterprise Applications
Sharpen Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Terminus | Legacy | Terminus Chat Experiences | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Sharpen Technologies implemented Terminus Chat Experiences as a website chat interface. Sharpen Technologies deployed Terminus Chat Experiences within the Chatbots and Conversational AI category to support customer engagement and lead qualification on sharpencx.com. The public website was the primary deployment surface for conversational engagement.
Configuration focused on conversational flows, web chat widget setup, and lead capture forms, leveraging standard Chatbots and Conversational AI capabilities such as intent-driven responses, scripted replies, and conversation logging. The implementation included automated routing and handoff patterns for web conversations, plus analytics instrumentation to support iterative tuning of message flows and response playbooks.
Operational ownership rested with marketing, sales, and customer success teams who manage content, escalation workflows, and response governance. The deployment centralized digital customer interactions via Terminus Chat Experiences on the company website, aligning chat operations with sales qualification and customer support workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Speech Recognition AI | AI-Powered Application |
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2021 | 2021 |
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Sharpen Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Sharpen Technologies implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform for corporate productivity and team collaboration. The deployment is recorded on the company website and applies to Sharpen Technologies, a 120 employee professional services firm headquartered in the United States.
The implementation configures Google Workspace (Formerly Google G-Suite) core capabilities including Gmail for enterprise email, Google Calendar for scheduling, Google Drive for centralized file storage, Google Docs and Google Sheets for collaborative authoring, and Google Meet for video conferencing, alongside administrative controls via the Google Workspace admin console. Operational coverage emphasizes internal collaboration across professional services delivery, sales, operations, and HR, with account provisioning and domain management handled through centralized administration and policy controls. Governance focuses on standard Google Workspace administrative workflows, user lifecycle provisioning, and document collaboration patterns typical of Collaboration deployments in small to mid sized professional services organizations.
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Sharpen Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Terminus | Legacy | Terminus ABM Platform | Account Based Marketing | CRM | n/a | 2019 | 2019 |
In 2019, Sharpen Technologies implemented Terminus ABM Platform on its corporate website to operationalize account selection and digital engagement workflows. The deployment focused on web-based account identification and campaign delivery tied directly to site visits and anonymous-to-known visitor resolution, embedding the Terminus ABM Platform into outbound and inbound account engagement channels.
The Terminus ABM Platform was configured to support Account Based Marketing use cases, including targeted account advertising, visitor identification, engagement analytics, and campaign orchestration. Configuration emphasized marketing to named accounts and aligning outreach with sales touchpoints, establishing a direct relationship between Sharpen Technologies, Terminus ABM Platform, Account Based Marketing and the companys marketing and sales functions.
Operational ownership rested with marketing and sales operations, with the platform instrumented on the company website and used across U.S. operations. Governance centered on campaign qualification rules and account routing workflows to integrate ABM program execution into existing demand generation and lead management processes.
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Account Based Marketing | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sharpen Technologies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Sharpen Technologies PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Sharpen Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Sharpen Technologies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sharpen Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sharpen Technologies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sharpen Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sharpen Technologies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Sharpen Technologies Technographics
Sharpen Technologies is a Professional Services organization based in United States,
with around 120 employees and annual revenues of $17.5 million.
Sharpen Technologies operates a diverse technology stack with applications such as
Terminus Chat Experiences, Google Workspace (Formerly Google G-Suite) and Terminus ABM Platform,
covering areas like Chatbots and Conversational AI, Collaboration and Account Based Marketing.
Sharpen Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Terminus and Google.
Sharpen Technologies recently adopted applications including
Terminus Chat Experiences in 2021, Ruby Live Chat in 2021 and Deepgram Speech to Text in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sharpen Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sharpen Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sharpen Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.