Riyadh, x,
Saudi Arabia
Shaya Fawzan Alshaya Watch Stores Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Shaya Fawzan Alshaya Watch Stores and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Shaya Fawzan Alshaya Watch Stores employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shaya Fawzan Alshaya Watch Stores has purchased the following applications: BusinessChat Platform for Chatbots and Conversational AI in 2023, WooCommerce for eCommerce in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shaya Fawzan Alshaya Watch Stores is running and its propensity to invest more and deepen its relationship with BusinessChat , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shaya Fawzan Alshaya Watch Stores revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shaya Fawzan Alshaya Watch Stores intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BusinessChat | Legacy | BusinessChat Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Shaya Fawzan Alshaya Watch Stores deployed BusinessChat Platform to support WhatsApp marketing, chatbot automation and multi agent customer conversations for its retail watch sales operations in Saudi Arabia. The BusinessChat Platform implementation is categorized as Chatbots and Conversational AI and centers on conversational workflows for marketing outreach and in store customer engagement. The deployment scope focuses on customer support, sales assistance, and marketing functions across retail points of sale.
Configuration emphasized the WhatsApp Marketing module and the Chatbot module based on BusinessChat's published feature set, enabling template based campaign messaging, automated conversational flows, and routing of complex sessions to human agents. The solution integrates with WhatsApp messaging channels to orchestrate multi agent conversations and preserves session continuity during bot to agent handoffs. Operational governance emphasizes scripted conversation flows and agent handoff rules to standardize customer interactions across the retail estate.
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2018 | 2018 |
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