SherWeb
95 Jacques-Cartier Blvd S, Suite 400,
Sherbrooke, J1J 2Z3, QC,
Canada
Sherbrooke, J1J 2Z3, QC,
Canada
1 888-567-6610
Professional Services
SherWeb Technographics
SherWeb Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SherWeb and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 820 SherWeb employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
SherWeb has purchased the following applications: Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2012, WhosOn Hybrid Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SherWeb is running and its propensity to invest more and deepen its relationship with Oracle , Parker Software , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SherWeb revenues, which have grown to $141.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SherWeb intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SherWeb Tech Stack and Enterprise Applications
SherWeb HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2012 | 2012 |
In 2012, SherWeb implemented Oracle Taleo Cloud Service as its applicant tracking system. Oracle Taleo Cloud Service is used as the Recruiting,Applicant Tracking System and is surfaced through SherWeb's public careers portal on their website.
The implementation centers on standard ATS functional modules, including job requisition posting, web-facing job search and application intake, candidate profile and resume management, interview and hiring stage workflow orchestration, and offer management capabilities consistent with recruiting lifecycle automation. Oracle Taleo Cloud Service is configured to manage candidate pipelines and to apply staged recruitment workflows across open roles.
The Oracle Taleo Cloud Service instance is integrated with SherWeb's careers portal at https://chm.tbe.taleo.net/chm02/ats/careers/v2/jobSearch?org=SHERWEB&cws=42 to present job listings and capture applications directly from the corporate site. This integration places the Recruiting,Applicant Tracking System front end on the public web while the SaaS application handles intake, tracking, and candidate lifecycle processes.
Operational coverage focuses on SherWeb's talent acquisition and HR recruiting functions, enabling hiring managers and HR teams to route candidates, manage requisition approvals, and apply standardized hiring workflows. Governance implications are consistent with centralized ATS control, including role based access for recruiters and hiring managers and structured workflow enforcement for recruitment operations.
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SherWeb AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Parker Software | Legacy | WhosOn Hybrid Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, SherWeb implemented WhosOn Hybrid Chat. WhosOn Hybrid Chat is classified under Chatbots and Conversational AI and was deployed as a customer-facing web chat widget on SherWeb's public website, instrumenting real-time engagement on web pages. The deployment emphasized hybrid conversational workflows, combining automated conversational scripts with live agent handoff, and included session routing and queuing to manage concurrent web interactions. The implementation targeted customer support and pre-sales engagement teams, aligning chat handling with web-driven customer inquiries.
Configuration work focused on conversational scripting, automated response flows, and escalation rules to route complex conversations to human agents while preserving session context. Governance centered on embedding chat into existing customer engagement processes, updating agent workflows to include chat handling, and defining operational rules for escalation and response handling across the web channel.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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SherWeb Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 SherWeb deployed Microsoft 365 as a core Collaboration platform across its corporate environment, an implementation confirmed by its public website. SherWeb implemented Microsoft 365 to support Collaboration use cases for corporate communications, internal teamwork, and professional services coordination at the company.
The Microsoft 365 implementation emphasizes standard Collaboration capabilities, including cloud email and calendaring, real time meetings and chat, and document collaboration and storage. Functional modules inferred from the category alignment include Exchange Online style messaging, Teams style meetings and persistent chat, SharePoint style intranet and file sharing, and OneDrive style personal file sync, providing office productivity and collaboration workflows.
Operational coverage for the deployment centers on SherWebs corporate and service delivery teams within its professional services organization, sized at approximately 820 employees. Governance was structured around tenant level configuration, identity and access controls, and data governance policies aligned to Collaboration workflows, with tenant infrastructure surfaced on the SherWeb website.
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SherWeb eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Review Management | eCommerce |
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2018 | 2018 |
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SherWeb CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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SherWeb TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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SherWeb PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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SherWeb IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at SherWeb
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President Of Business Development - | VP | Sales | |
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Senior Director Of Business Development and Strategic Partnerships | Director | Sales | |
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CEO | CXO | Finance | |
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Apps Being Evaluated by SherWeb Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SherWeb IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SherWeb digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD SherWeb Technographics
SherWeb is a Professional Services organization based in Canada,
with around 820 employees and annual revenues of $141.0 million.
SherWeb operates a diverse technology stack with applications such as
Oracle Taleo Cloud Service, WhosOn Hybrid Chat and Microsoft 365,
covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
SherWeb has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Parker Software and Microsoft.
SherWeb recently adopted applications including
Freshdesk Messaging (Formerly Freshchat) in 2021, Salesforce Sales Cloud in 2021 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SherWeb’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SherWeb’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SherWeb technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.