Birmingham, 35216, AL,
United States
Shipley Do-Nuts Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Shipley Do-Nuts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Shipley Do-Nuts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shipley Do-Nuts has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Opus Training for Learning and Development in 2023, NCR Voyix Aloha POS for Point Of Sale in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shipley Do-Nuts is running and its propensity to invest more and deepen its relationship with Oracle , Opus Training , NCR Voyix or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shipley Do-Nuts revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shipley Do-Nuts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Opus Training | Legacy | Opus Training | Learning and Development | HCM | n/a | 2023 | 2023 |
In 2023, Shipley Do-Nuts implemented Opus Training, adopting the Opus Training application as its primary Learning and Development platform to deliver standardized training to shop employees across corporate and franchise locations. The rollout covered a 340 plus unit quick service restaurant footprint and was positioned as an operational investment to support growth, new locations, and consistent guest experiences.
The deployment emphasized mobile first learning and a blended learning approach, combining short online training modules with on the job instruction and manager coaching workflows. Opus Training was configured to provide auto translation into 100 plus languages and a dedicated mobile app for managers, and the solution includes AI powered content iteration capabilities that enable the corporate training team to create and launch trainings for limited time offers and events.
Operational coverage extended to both corporate stores and franchise partners, with the platform used to reach frontline employees and give managers tools to act as coaches while saving time. Following a successful pilot the company accelerated a systemwide rollout to all franchisees within six months of contract signing, and Opus supported Shipley Do-Nuts through platform activation and implementation across the estate.
Governance and process changes centered on unified content distribution from the corporate training team to field managers and franchise operators, standardizing procedures and onboarding to maintain the Shipley brand experience. The implementation highlights included an emphasis on frontline access, AI enabled rapid curriculum updates, and a reported training completion rate above 80 percent as part of the platform value proposition.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix Aloha POS | Point Of Sale | ERP Services and Operations | n/a | 2017 | 2017 |
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Restaurant Management | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
|
2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Loyalty | CRM |
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2025 | 2025 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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