San Francisco, 94103, CA,
United States
Shippo Technographics
Shippo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shippo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 65 Shippo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shippo has purchased the following applications: Tipalti Invoice Management and Bill Processing System for AP Automation in 2022, Lattice Grow for Employee Engagement in 2023, Sift Science Digital Trust Platform for ML and Data Science Platforms in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shippo is running and its propensity to invest more and deepen its relationship with Tipalti , Lattice , Sift Science or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shippo revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shippo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shippo Tech Stack and Enterprise Applications
Shippo ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tipalti | Legacy | Tipalti Invoice Management and Bill Processing System | AP Automation | ERP | n/a | 2022 | 2022 |
In 2022, Shippo implemented Tipalti Invoice Management and Bill Processing System to address AP Automation for its finance organization. The deployment is surfaced on their website for vendor invoice intake and is intended to centralize accounts payable and bill processing functions for the company headquartered in the United States.
Tipalti Invoice Management and Bill Processing System was configured to provide core AP Automation capabilities including electronic invoice capture, automated data extraction, configurable approval workflows, invoice-to-bill processing, and supplier invoice tracking. Configuration emphasis was on automating manual invoice routing and embedding approval gates and audit trails to support standard accounts payable controls.
The implementation follows a cloud SaaS deployment model with API enabled workflow orchestration to connect front end invoice intake on the website to internal finance processes. Operational coverage targeted the corporate finance and accounting teams, enabling vendor invoice submission, invoice validation, and bill processing to be managed from a centralized application.
Governance was structured around role based access controls, standardized approval routing, and transaction level audit logging to support financial controls and compliance needs. The rollout oriented procedural changes in AP workstreams and vendor onboarding to align with the Tipalti Invoice Management and Bill Processing System workflows, reinforcing consistent processing and accountability across the finance function.
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Shippo HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lattice | Legacy | Lattice Grow | Employee Engagement | HCM | n/a | 2023 | 2023 |
In 2023, Shippo prepared to launch Lattice Grow company wide as part of its shift to a remote first model. The HR focused deployment in the United States uses Lattice Grow within the Employee Engagement category to centralize 360 feedback, 1:1s, and career planning across the organization.
Implementation work included building out core competencies and company wide job levels to establish a consistent career framework, and configuring Lattice Grow feedback and coaching capabilities to support structured 360 reviews and one on ones. The deployment emphasized configuration of career planning workflows and templates intended to reduce administrative overhead for People Ops while preserving manager driven development conversations.
Operational scope targeted People Ops and HR functions with a company wide rollout plan, aligning job level definitions across teams and standardizing performance management inputs. Governance changes focused on embedding competency based job levels into review cycles and using Lattice Grow to capture recurring 1:1 and feedback artifacts for workforce development visibility.
Shippo positioned Lattice Grow to improve 360 feedback, 1:1s, and career planning while lowering administrative burden for People Ops, reflecting an HR centric adoption tied to the company wide competency model and remote first working approach.
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Shippo AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sift Science | Legacy | Sift Science Digital Trust Platform | ML and Data Science Platforms | AI Development | n/a | 2016 | 2016 |
In 2016, Shippo implemented Sift Science Digital Trust Platform on its website. The Sift Science Digital Trust Platform is deployed as an ML and Data Science Platforms solution to capture behavioral signals, score digital interactions, and surface trust signals for site based workflows. Shippo uses Sift Science Digital Trust Platform in the ML and Data Science Platforms category to support fraud prevention and customer trust functions tied to its web presence.
Deployment centers on client side instrumentation to collect event level data and server side API calls to the Sift service for real time scoring, reflecting common ML and data science platform architecture for digital trust. Functional capabilities implemented include event ingestion, behavioral scoring, and configurable rule based decisioning, with configuration focused on website interaction flows. Operational ownership is described for risk and operations teams, and the implementation scope is explicitly the Shippo website rather than back office systems.
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Shippo AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Shippo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2014 | 2014 |
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Shippo Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Shippo eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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Shippo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2020 | 2020 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Shippo ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Shippo TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Shippo PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2013 | 2013 |
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Shippo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Shippo CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Shippo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Co-founder & President | CXO | Finance | ||||
| VP Engineering | VP | R&D |
Apps Being Evaluated by Shippo Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||