ShoeBuy
101 Arch Street, 16th Floor,
Boston, 2110, MA,
United States
Boston, 2110, MA,
United States
1 888-200-8414
Retail
ShoeBuy Technographics
ShoeBuy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ShoeBuy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 ShoeBuy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ShoeBuy has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2014, LogMeIn BoldChat for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ShoeBuy is running and its propensity to invest more and deepen its relationship with Intuit , GoTo (formerly LogMeIn) , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ShoeBuy revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ShoeBuy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ShoeBuy Tech Stack and Enterprise Applications
ShoeBuy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2014 | 2014 |
In 2014, ShoeBuy implemented Intuit Quickbooks Enterprise to centralize finance and accounting operations. ShoeBuy implemented Intuit Quickbooks Enterprise as its ERP Financial platform for corporate finance, accounts payable, and receivables workflows.
The deployment focused on configuring core financial modules common to ERP Financial solutions, including general ledger, accounts payable, accounts receivable, cash management, and financial reporting. Configuration emphasized a standardized chart of accounts, automated journal processing, and role based access controls to align retail transaction flows with audit and reporting requirements.
Operational scope covered the corporate finance organization in the United States, supporting transactional accounting from sales settlements through month end close and statutory reporting. Governance changes introduced centralized master data control, formal invoice approval workflows, and a structured release cadence for finance process changes.
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ShoeBuy AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, ShoeBuy implemented LogMeIn BoldChat on its website. LogMeIn BoldChat was deployed as a Chatbots and Conversational AI solution to handle real time customer interactions on the ecommerce storefront.
The implementation centers on an embedded web chat widget and conversation routing, providing capabilities typical of Chatbots and Conversational AI such as proactive chat invitations, canned responses, session transfer to live agents, and analytics driven session logging. This positions LogMeIn BoldChat as ShoeBuy's Chatbots and Conversational AI layer for customer service and online sales support.
Operationally the deployment is scoped to the public website and aligned with customer support and ecommerce workflows, using agent facing consoles and reporting to manage routing and escalation. Governance emphasis is on scripted response libraries and workflow configuration to standardize chat handling across shifts and site pages.
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ShoeBuy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, ShoeBuy, a 500-employee United States retail company, implemented Cisco Webex Meetings for Audio Video and Web Conferencing and embedded the Cisco Webex Meetings experience on its public website. The implementation established web-based meeting capability exposed to external users and integrated into customer touchpoints on the storefront site.
The deployment used Cisco Webex Meetings as a cloud-hosted conferencing service, leveraging browser-based join flows, scheduled and ad hoc meeting orchestration, screen sharing, and meeting recording functionality common to the Audio Video and Web Conferencing category. Configuration focused on web embedding and meeting session controls to support both customer-facing engagements and internal collaboration workflows.
Operational coverage extended across sales, customer support, and corporate communications, where Webex sessions were used for product walkthroughs, service exchanges, and remote team collaboration. The implementation context indicates the application served both external customers via the website and internal users across corporate teams.
Governance centered on centralized administration of user access, meeting policies, and session moderation controls administered by IT and communications teams, with ongoing management of user provisioning and meeting governance to align conferencing use with operational processes. Cisco Webex Meetings remains the named application supporting ShoeBuy Audio Video and Web Conferencing needs on its website.
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Collaboration | Collaboration |
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2016 | 2016 |
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ShoeBuy Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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ShoeBuy eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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ShoeBuy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2011 | 2011 |
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Customer Engagement | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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ShoeBuy PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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ShoeBuy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ShoeBuy
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Vice President, Controller | VP | Finance | |
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EVP & Chief Financial Officer | CXO | Finance | |
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SVP, Business Operations | VP | Operations | |
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Apps Being Evaluated by ShoeBuy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ShoeBuy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ShoeBuy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ShoeBuy Technographics
ShoeBuy is a Retail organization based in United States,
with around 500 employees and annual revenues of $300.0 million.
ShoeBuy operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, LogMeIn BoldChat and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
ShoeBuy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, GoTo (formerly LogMeIn) and Cisco Systems.
ShoeBuy recently adopted applications including
DocuSign eSignature in 2021, Bazaarvoice in 2021 and Merkle 4Cite Marketing in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ShoeBuy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ShoeBuy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ShoeBuy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.