Shoney's
1717 Elm Hill Pike, Suite B-1,
Nashville, 37210, TN,
United States
Nashville, 37210, TN,
United States
1 877-377-2233
Leisure and Hospitality
Shoney's Technographics
Shoney's Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shoney's and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Shoney's employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shoney's has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2014, Optimum HRIS for Core HR in 2013, RDS POS for Point Of Sale in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shoney's is running and its propensity to invest more and deepen its relationship with Microsoft , Optimum Solutions , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shoney's revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shoney's intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shoney's Tech Stack and Enterprise Applications
Shoney's ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014 Shoney's implemented Microsoft Dynamics GP as its ERP Financial application to support centralized accounting and finance operations across its restaurant and related hospitality holdings. The deployment covered accounting oversight for approximately 300 locations and over 3,000 employees, bringing core financial processes into Microsoft Dynamics GP for operational consistency across corporate and field sites.
The Dynamics GP implementation focused on core modules and configurations including payroll, accounts payable, accounts receivable, revenue accounting, finance, and general ledger management, with Management Reporter used for consolidated reporting. Treasury management and cash accounting capabilities were strengthened within the environment through an ACH payment program and streamlined cash workflows, and the Dynamics GP functional lead supported day to day system administration and user maintenance.
Technical stabilization work was performed inside SQL Server Management Studio using T SQL to resolve complex system issues, and a restructured sales tax Microsoft Access database using VBA reduced reconciliation time for multi state tax payments. Operational coverage included reconciliation of dozens of treasury bank accounts and hundreds of general ledger accounts during two companywide audits performed with a third party firm.
Governance and process changes accompanied the software implementation, with the finance organization rebuilt from the ground up through new hires, role realignment, and a bonus program to align departmental objectives and budget controls. The controller function drove extensive process improvement initiatives including consolidated reporting, treasury cleanup and a standardized ACH payment program administered alongside Microsoft Dynamics GP.
Explicit outcomes tied to the program included cleaning up and paying over $500,000 in property and payroll taxes and reducing interest and penalties by over $100,000 compared to the prior year, plus successful completion of two annual companywide audits that validated reconciliations and controls across Shoney's locations.
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Shoney's HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Optimum Solutions | Legacy | Optimum HRIS | Core HR | HCM | n/a | 2013 | 2013 |
In 2013, Shoney's implemented Optimum HRIS as its Core HR solution to centralize employee records and HR administration across its United States leisure and hospitality operations. The deployment was scoped to support a roughly 4,000 employee base, aligning Optimum HRIS with Shoney's corporate HR and restaurant workforce management needs.
The Optimum HRIS implementation included standard Core HR functional modules, specifically employee master data, benefits administration, onboarding and offboarding workflows, time-off and absence management, compliance reporting, and payroll interface capabilities. Configuration efforts emphasized role based security, manager self-service, and configurable HR approval workflows to standardize hiring, change of status, and termination processes.
Operational architecture focused on a centralized employee data model to serve HR business functions such as workforce administration, benefits operations, and talent recordkeeping. The implementation narrative aligns with typical Core HR deployments that provision a single source of truth for employee information and modular functional services to support HR operations.
Governance for the Optimum HRIS rollout established standardized HR process controls, data governance for employee master records, and authorization models for HR and manager access to records and reports. The source lists Shoney's as a customer of Optimum HRIS, specific integration partners and detailed rollout phasing are not provided in the available documentation.
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Onboarding | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2013 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2018 | 2018 |
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Shoney's ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Retail Data Systems | Legacy | RDS POS | Point Of Sale | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Shoney's implemented RDS POS as its primary Point Of Sale across corporate and franchise operations. The deployment scope included the Nashville, TN headquarters, 180 Shoney's restaurants, 100 Church's Chicken restaurants and one winery, with program oversight provided by the IT Director reporting to the CEO and managing a 12 person technology team.
The RDS POS deployment delivered transaction processing, upgraded payment processing with enforced PCI parameters, loyalty program support and mobile pay capabilities including pay at the table device payment, together with enhanced reporting and ad hoc analytics. Configuration work focused on POS terminal provisioning, payment rail configuration, loyalty and mobile application enablement, and reporting schema design to support finance, operations, culinary, HR and business development use cases.
Architecture and operations centered on the corporate data center and the on premises SQL environment, with WAN and LAN connectivity managed via Cisco routers and a new MPLS aggregator to improve store communications and lower connectivity cost. Identity and communications infrastructure including Active Directory, Exchange and Office365 were managed alongside RDS POS operations, and voice over IP, web conferencing and a centralized help desk provided endpoint and user support during rollout.
Governance followed formal execution plans that defined requirements, timelines, testing, measurement and production roll-out across sites. The implementation improved reporting functionality for sales analysis across multiple departments and implemented upgraded payment processing and PCI controls to accommodate loyalty and mobile applications, while network changes reduced store communication costs.
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Point Of Sale | ERP Services and Operations |
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2023 | 2023 |
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Shoney's Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Shoney's CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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Shoney's ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Shoney's IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Shoney's
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Operations | |
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President & COO | CXO | Operations | |
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CFO | CXO | Finance | |
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EVP and General Counsel | VP | Operations | |
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IT Director | Director | IT | |
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Apps Being Evaluated by Shoney's Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shoney's IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shoney's digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Shoney's Technographics
Shoney's is a Leisure and Hospitality organization based in United States,
with around 4000 employees and annual revenues of $700.0 million.
Shoney's operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Optimum HRIS and RDS POS,
covering areas like ERP Financial, Core HR and Point Of Sale.
Shoney's has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Optimum Solutions and Retail Data Systems.
Shoney's recently adopted applications including
SkyTab by Shift4 in 2023, Microsoft 365 in 2021 and Microsoft Azure Cloud Services in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shoney's’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shoney's’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shoney's technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.