SHOP.CA Network Inc. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by SHOP.CA Network Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 SHOP.CA Network Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SHOP.CA Network Inc. has purchased the following applications: OVHcloud for Application Hosting and Computing Services in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, IBM ExperienceOne for Customer Engagement in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SHOP.CA Network Inc. is running and its propensity to invest more and deepen its relationship with OVHcloud , Google , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SHOP.CA Network Inc. revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SHOP.CA Network Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OVHcloud | Legacy | OVHcloud | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM ExperienceOne | Customer Engagement | CRM | n/a | 2016 | 2016 |
In 2016 SHOP.CA Network Inc. implemented IBM ExperienceOne in its Customer Engagement portfolio to support marketing operations and campaign management. The IBM ExperienceOne deployment was positioned to centralize campaign execution and email communications for the retailer, aligning the application to the Campaign Management team and broader customer engagement workflows.
IBM ExperienceOne was used to operate Unica based campaign workflows, with professional training provided on Unica and hands-on assistance to the Campaign Management team. Functional attention focused on campaign management, email orchestration, template configuration, and daily email build and send processes using the IBM ExperienceOne platform. Staff also gained experience using customer service software such as Zendesk, indicating operational overlap between campaign and service functions.
Integrations and operational coverage included coordinated use of ExactTarget alongside Unica and IBM ExperienceOne to build and dispatch daily emails, creating a multi-platform email delivery pipeline. Governance and rollout activities emphasized Unica training and embedded operational support for campaign teams, enabling day-to-day campaign operations to be staffed by trained internal users. SHOP.CA Network Inc. IBM ExperienceOne Customer Engagement supported marketing and customer service business functions through campaign orchestration and email delivery capabilities.
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Customer Support | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2010 | 2010 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2012 | 2012 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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