ShopBack Singapore
65 Pasir Panjang Road,
Singapore, 118506,
Singapore
Singapore, 118506,
Singapore
65 6589-0000
Professional Services
ShopBack Singapore Technographics
ShopBack Singapore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ShopBack Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 ShopBack Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ShopBack Singapore has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2015, Lever by Employ for Applicant Tracking System in 2017, OpenAI GPT-4 for Generative AI Platforms in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ShopBack Singapore is running and its propensity to invest more and deepen its relationship with Microsoft , PayPal , Visa or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ShopBack Singapore revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ShopBack Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ShopBack Singapore Tech Stack and Enterprise Applications
ShopBack Singapore ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, ShopBack Singapore implemented Microsoft Dynamics NAV. Microsoft Dynamics NAV was deployed as the core ERP Financial system to centralize finance and accounting operations for the regional commerce and rewards platform.
The implementation emphasis was on solutions design and delivery, with internal teams overseeing application design review and integration with existing architecture. Core configuration work focused on financial management capabilities typical of an ERP Financial deployment, including general ledger, accounts payable, accounts receivable, and financial reporting, with configuration guidance provided to product managers and engineering teams.
Integrations were a principal component of the rollout, with explicit development and maintenance of API based synchronization between Salesforce CRM and Microsoft Dynamics NAV, and tie points to third party services such as Zendesk. Governance and operational coordination involved managing communications between product managers, engineering teams, and internal business users, conducting design reviews to guide development, and coordinating deployment and migration activities for CRM components that interact with Microsoft Dynamics NAV.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2024 | 2024 |
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ShopBack Singapore HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, ShopBack Singapore implemented Lever by Employ as its Applicant Tracking System. Lever by Employ was embedded on the ShopBack careers website to centralize external applicant intake and capture candidate data directly from job postings on shopback.sg.
Deployment centered on core Applicant Tracking System capabilities, including job requisition publication, candidate sourcing and intake, configurable interview pipelines, interview scheduling workflows, offer creation, and reporting for recruiters and hiring managers. Configurations emphasized role based access controls, structured interview scorecards, standardized pipeline stages, and automated candidate status updates to enforce consistent hiring workflows.
Operational scope covered ShopBack Singapore's talent acquisition and HR teams, with the careers site integration functioning as the primary external sourcing channel. Governance measures focused on requisition approval controls, consolidated candidate ownership, and audit ready candidate records to support process control and cross functional collaboration between recruiters and hiring managers.
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ShopBack Singapore AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenAI | Legacy | OpenAI GPT-4 | Generative AI Platforms | AI Development | n/a | 2025 | 2025 |
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ShopBack Singapore AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Chatbots and Conversational AI | AI-Powered Application |
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2014 | 2014 |
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Chatbots and Conversational AI | AI-Powered Application |
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2025 | 2025 |
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ShopBack Singapore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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ShopBack Singapore Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2022 | 2022 |
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ShopBack Singapore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Engagement, Customer Loyalty | CRM |
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2020 | 2020 |
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Customer Engagement, Customer Loyalty | CRM |
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2025 | 2025 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Partner Relationship Management | CRM |
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2025 | 2025 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2018 | 2018 |
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ShopBack Singapore ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2020 | 2020 |
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ShopBack Singapore PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2017 | 2017 |
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Apps Development | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2014 | 2014 |
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ShopBack Singapore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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ShopBack Singapore CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2015 | 2015 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2025 | 2025 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2014 | 2014 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at ShopBack Singapore
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ShopBack Singapore Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ShopBack Singapore IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ShopBack Singapore digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD ShopBack Singapore Technographics
ShopBack Singapore is a Professional Services organization based in Singapore,
with around 750 employees and annual revenues of $100.0 million.
ShopBack Singapore operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Lever by Employ and OpenAI GPT-4,
covering areas like ERP Financial, Applicant Tracking System and Generative AI Platforms.
ShopBack Singapore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Employ and OpenAI.
ShopBack Singapore recently adopted applications including
Lifesight Engage (Previously Moda) in 2023, Ada AI Chatbot in 2022 and Amazon S3 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ShopBack Singapore’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ShopBack Singapore’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ShopBack Singapore technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.