Mogi Guacu, 13848-680, SP,
Brazil
Shopfisio Technographics
Shopfisio Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shopfisio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Shopfisio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shopfisio has purchased the following applications: Kenoby Recruitment for Recruiting, Applicant Tracking System in 2020, Linx Core for Point Of Sale in 2017, Zendesk Chat for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shopfisio is running and its propensity to invest more and deepen its relationship with Kenoby , Linx , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shopfisio revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shopfisio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shopfisio Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kenoby | Legacy | Kenoby Recruitment | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Shopfisio deployed Kenoby Recruitment to centralize applicant intake and manage hiring workflows through its public website. The company uses Kenoby Recruitment, Recruiting,Applicant Tracking System to publish job listings, capture candidate applications via embedded career site forms, and consolidate candidate profiles for HR review.
The deployment is implemented as a cloud hosted recruiting layer that connects the careers pages to Kenoby Recruitment and supports pipeline management, candidate status tracking, resume capture, interview scheduling, and collaborative feedback between recruiters and hiring managers. Operational coverage is the HR and talent acquisition function for the Brazil based retail organization, with governance configured around recruiter owned hiring stages and standardized selection workflows inside Kenoby Recruitment.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Linx | Legacy | Linx Core | Point Of Sale | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Shopfisio deployed Linx Core as its Point Of Sale solution to support its Brazil-based retail and e-commerce operations. Shopfisio uses Linx Core on their website, linking the public storefront to in-solution catalog and checkout workflows.
The implementation leverages core Point Of Sale capabilities typical to the category, including centralized transaction processing, product catalog management, pricing and promotions control, and inventory management. Linx Core is configured to manage sales transactions and product data that feed both the online storefront and internal retail operations, aligning POS functional workflows with day-to-day store and e-commerce selling.
Operational coverage centers on the online storefront and retail sales functions, with Linx Core serving as the system of record for orders and product availability on the website. The deployment implies synchronization between the website front end and Linx Core for checkout flows and stock visibility, maintaining a unified inventory and catalog source for customer-facing and back-office processes.
Governance and workflow changes emphasize centralized catalog and transaction governance, where Linx Core is the authoritative source for pricing, SKUs, and order capture across channels. Configuration and role-based access within Linx Core support retail operations and e-commerce teams, enabling consistent operational procedures for order processing and catalog updates.
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Retail Management | ERP Services and Operations |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Shopfisio deployed Zendesk Chat on its public website to provide on-site conversational support. The implementation of Zendesk Chat is oriented around customer-facing e-commerce interactions and is categorized as Chatbots and Conversational AI, embedding a web chat widget to enable real-time engagement with shoppers. The deployment scope is the online storefront and customer service operations supporting both pre-sale inquiries and post-sale support for the retailer.
Functionally the implementation leverages Zendesk Chat capabilities including the live web chat widget, proactive messaging triggers, canned responses, chat routing to an agent console, and conversation transcripts for audit and follow-up. Integration is realized through the site front-end embedding of Zendesk Chat, with chat sessions surfaced to support agents via the Zendesk Chat interface and standard browser-based agent workflows. Governance was established through configured routing rules and agent handling workflows to align chat operations to the customer support team and online service hours.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Shopfisio
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Shopfisio Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||