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Shriram General Insurance Tech Stack and Enterprise Applications

Shriram General Insurance ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Novac Technology Solutions Legacy Novac STATIM Billing and Collections Insurance Billing Administration ERP Services and Operations n/a 2023 2023
In 2023, Shriram General Insurance implemented Novac STATIM Billing and Collections in the Insurance Billing Administration category to centralize billing and collections business functions. Shriram General Insurance implemented Novac STATIM Billing and Collections in the Insurance Billing Administration category to align premium invoicing, receivables and collections workflows with its broader digital channel strategy. The implementation leveraged Novac Technology Solutions capability to automate core insurance workflows, explicitly instrumenting Policy Generation, Claims Management and Customer Support systems through digital technological platforms. Novac STATIM Billing and Collections was configured to support premium invoicing, payment processing, collections automation and reconciliation functions alongside orchestration of customer service and claims touchpoints. Deployment was executed as an online digital platform rollout across SGI operations in India, with Novac Technology Solutions providing IT and InsurTech services to the wider Shriram Group including Commercial Vehicle Financing, retail financing, Life and General Insurance units. Integrations focused on operational handoffs between policy administration, claims systems and customer support channels, enabling end to end electronic processing and channel routing as paperwork was removed from core workflows. Governance centered on process automation and a staged operational transition, the organization moving toward paperless offices and near fully online platform operations following the tie up with Novac Technology Solutions. The InsurTech tie up was structured to centralize billing and collections controls, embed digital workflows into underwriting, claims and customer support, and to provision shared IT services across the group rather than discrete point solutions.
Insurance Claims Management ERP Services and Operations 2023 2023
Insurance ERP ERP Services and Operations 2023 2023
Insurance Policy Administration ERP Services and Operations 2023 2023

IT Decision Makers and Key Stakeholders at Shriram General Insurance

First Name Last Name Title Function Department Email Phone
Head Digital Director IT
Vice President Claims VP Risk
Regional Claims Manager Manager Risk
Executive Director and Chief Investment Officer Director Invesment

Apps Being Evaluated by Shriram General Insurance Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shriram General Insurance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shriram General Insurance digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Shriram General Insurance Technographics
Shriram General Insurance is a Insurance organization based in India, with around 5000 employees and annual revenues of $500.0 million.
Shriram General Insurance operates a diverse technology stack with applications such as Novac STATIM Billing and Collections, covering areas like Insurance Billing Administration.
Shriram General Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Novac Technology Solutions.
Shriram General Insurance recently adopted applications including Novac STATIM Billing and Collections in 2023, Novac STATIM Claims Management in 2023 and Novac STATIM Finance and Accounting in 2023, highlighting its ongoing modernization strategy.
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Our research team continuously updates Shriram General Insurance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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