Spokane, 99203, WA,
United States
Sidekick Solutions Technographics
Sidekick Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sidekick Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Sidekick Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Sidekick Solutions has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Atlassian Jira Service Desk for IT Service Management in 2018, GoDaddy for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sidekick Solutions is running and its propensity to invest more and deepen its relationship with Google , Atlassian , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sidekick Solutions revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sidekick Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sidekick Solutions Tech Stack and Enterprise Applications
Sidekick Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Sidekick Solutions implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment consolidated cloud email via Gmail, shared calendars, Google Drive storage, collaborative authoring in Google Docs, Sheets, and Slides, and Meet video conferencing under a single Google Workspace tenant. The company also surfaces Google Workspace usage on its public website.
The implementation uses the Google Admin console for centralized user provisioning, group management, shared drives, and role based access controls, providing governance appropriate for a 15 person professional services firm in the United States. Configuration and operational use focus on client facing collaboration and back office workflows, including document sharing, real time co editing, and calendar based scheduling, with account and access governance managed through the platform's administrative controls.
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Sidekick Solutions ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018, Sidekick Solutions deployed Atlassian Jira Service Desk for IT Service Management. The implementation surfaces Jira Service Desk on their website as the client-facing service portal for ticket intake and request submission.
Configuration centered on standard IT Service Management capabilities, including a web service portal, categorized request types, ticket lifecycle workflows, queue-based routing, and automation for common request triage tasks. Atlassian Jira Service Desk was configured to support request tracking and service desk workflows typical of small professional services firms, with request forms and status updates exposed through the website.
Operational coverage spans client support and internal request handling across the 15 person organization, using the website-hosted portal as the primary intake channel. Governance and process changes focused on workflow definition, role based queue ownership, and service desk administration to ensure consistent triage and escalation practices within the firm.
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Sidekick Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
In 2013, Sidekick Solutions implemented GoDaddy for Application Hosting and Computing Services to host and manage its public website. The deployment places GoDaddy at the center of the company’s internet-facing infrastructure, supporting customer engagement and marketing functions for the 15 person professional services firm.
Implementation work focused on standard hosting and administration capabilities within GoDaddy, including domain registration and DNS management, web hosting provisioning through the GoDaddy control panel, SSL certificate provisioning, FTP based web publishing and basic email hosting. Operational ownership is concentrated within the company’s small IT or marketing function, with governance implemented via account administrator controls, domain management policies and published content workflows, aligning with typical Application Hosting and Computing Services patterns for small businesses.
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sidekick Solutions
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Apps Being Evaluated by Sidekick Solutions Executives
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