Sidoarjo, 61211,
Indonesia
Sidoarjo Regency Government Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sidoarjo Regency Government and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Sidoarjo Regency Government employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sidoarjo Regency Government has purchased the following applications: Tableau for Analytics and BI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, Avepoint Citizen Services for Citizen Engagement in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sidoarjo Regency Government is running and its propensity to invest more and deepen its relationship with Tableau Software , Google , AvePoint or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sidoarjo Regency Government revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sidoarjo Regency Government intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AvePoint | Legacy | Avepoint Citizen Services | Citizen Engagement | CRM | n/a | 2016 | 2016 |
In 2016, Sidoarjo Regency Government deployed AvePoint Citizen Services in the Citizen Engagement category to enable citizen reporting and modernize municipal service response. AvePoint Citizen Services was used to create public reporting channels and to centralize incoming service requests from residents across the regency.
Based on vendor and Microsoft references, the implementation aligned to case management and incident reporting workflows, with functionality for service request intake, triage, assignment, and constituent status updates. Configuration work included defining service categories, routing rules, and role based access to support municipal staff handling of reports.
Operational scope focused on Sidoarjo Regency municipal services in Indonesia, centralizing citizen engagement workflows for local government departments. Governance adjustments accompanied the rollout, including standardized escalation rules and workflow ownership to support more consistent municipal response processes, reflecting the stated goal of improving citizen reporting and modernizing municipal service response.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2006 | 2006 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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| Date | Company | Status | Vendor | Product | Category | Market |
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