Sightsavers
Sightsavers Bumpers Way, Bumpers Farm , Chippenham,
Chippenham, SN14 6NG,
United Kingdom
Chippenham, SN14 6NG,
United Kingdom
44 14 4444 6600
Non Profit
Sightsavers Technographics
Sightsavers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sightsavers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Sightsavers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sightsavers has purchased the following applications: Infor SunSystems for ERP Financial in 2013, Zoom for Audio Video and Web Conferencing in 2020, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sightsavers is running and its propensity to invest more and deepen its relationship with Infor , Zoom Video Communications , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sightsavers revenues, which have grown to $320.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sightsavers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sightsavers Tech Stack and Enterprise Applications
Sightsavers ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013 Sightsavers implemented Infor SunSystems as its core ERP Financial application to centralize payment orchestration and financial master data for the organisation. The implementation positioned Infor SunSystems as the authoritative ledger and payments reference for Treasury Operations, with configuration focused on supplier and employee payment attributes and multi currency handling.
Configuration work centered on accounts payable controls, supplier master data enrichment, cash management capabilities, and a PAY TYPE reference model recorded in SunSystems. The PAY TYPE field in Infor SunSystems is assigned to every supplier, partner, cost centre and employee, and is used operationally by the Treasury Operations team and the Payments Officer to ensure payments are made on time and in the correct currency.
Operational coverage explicitly includes the Treasury Operations function and the Payments Officer role, and the PAY TYPE-driven workflow interfaces with supplier and employee payment records to govern payment execution. The deployment embeds ERP Financial data governance into procure to pay and payroll-related payment decisioning, enforcing consistent payment attributes across finance records and supplier relationships.
Governance and process change emphasized owner controlled payment attributes, requiring the Payments Officer to maintain PAY TYPE assignment as part of supplier and employee onboarding and ongoing master data management. Infor SunSystems therefore functions as the single source of truth for payment routing and currency designation within Sightsavers finance operations.
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Sightsavers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Sightsavers implemented Zoom to provide enterprise Audio Video and Web Conferencing capability across its digital engagement and collaboration channels. The deployment included embedding Zoom meeting access on the Sightsavers public website to create direct entry points for virtual events, stakeholder briefings, and external webinars.
The implementation focused on core Zoom functional modules, including scheduled meetings, webinar-style public sessions, real-time video and audio, screen sharing, chat, and recording for on-demand playback. Configuration work emphasized web-facing meeting pages and the web client experience, enabling users to join sessions directly from site pages while preserving standard meeting controls and participant management workflows.
Operational coverage extended to external engagement use cases and internal collaboration workflows, with website-managed links and access controls used to govern public-facing sessions. The Sightsavers Zoom Audio Video and Web Conferencing setup centralized virtual stakeholder engagement, supporting remote events and organizational communications through embedded web access and recorded session archives.
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Sightsavers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Sightsavers deployed Hotjar on their website to capture behavioral analytics and inform digital engagement work. The Hotjar implementation sits in the Customer Experience category and is instrumented via client-side scripting to collect session recordings, heatmaps, conversion funnel data, and on-page feedback elements for site-level analysis.
Configuration focused on standard Customer Experience workflows, providing UX and digital teams with session replay, visual click and scroll maps, and feedback polls to prioritize usability fixes and content adjustments. The deployment was scoped to the organisation's web properties and integrated into existing analytics workflows through data export and tagging conventions, with sampling and consent controls applied to align collection with privacy expectations.
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Sightsavers ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Sightsavers PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Sightsavers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Sightsavers CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Sightsavers
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Grant Finance Officer | Manager | Finance | |
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Director Finance, Planning & Service | Director | Finance | |
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IT Project manager | Manager | IT | |
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Apps Being Evaluated by Sightsavers Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sightsavers IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sightsavers digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Sightsavers Technographics
Sightsavers is a Non Profit organization based in United Kingdom,
with around 900 employees and annual revenues of $320.0 million.
Sightsavers operates a diverse technology stack with applications such as
Infor SunSystems, Zoom and Hotjar,
covering areas like ERP Financial, Audio Video and Web Conferencing and Customer Experience.
Sightsavers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Zoom Video Communications and Contentsquare.
Sightsavers recently adopted applications including
Zoom in 2020, Hotjar in 2020 and LogMeIn GoToMyPC in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sightsavers’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sightsavers’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sightsavers technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.